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Create Membership Benefits

Add ticket or discount benefits to membership products, setting usage limits and linking them to hidden units or promotions.

Updated over a week ago

🔓 Optional Role Permissions: Save Searches, See Bulk Action, Data Export, Generate Reports

Benefits define what perks a membership includes—either exclusive tickets or automatic discounts. You can control how often these benefits are used and tailor access by membership tier.

📗 TIP

The order of benefits determines how they are used, with the system applying them from top to bottom.


Promotion Benefit

Member-only discounts applied automatically to eligible bookings without the need to enter a code.

Return to your membership product to set up the membership promotion benefit.

  1. In the Membership Benefits tab, press the + NEW BENEFIT button.

    New Benefit

  2. Enter the name and description of the benefit.

    Create New Benefit

  3. Select the 'Promotion' benefit type.

    Promotion Benefit Type

  4. Select the promotion associated with the membership.

    Associated Promotion


    📒 NOTE

    The discount in the associated promotion will be applied to the purchased product. However, if you want to encourage customers to purchase the membership product at full price, be sure to blacklist the membership product in the promotion settings. To reward loyal customers, you can offer them an annual membership at a discounted rate the following year.


  5. Limit how many times per Day / Week / Month / Year the membership can be used.

  6. Limit the total number of uses during the lifetime of the membership.

    Benefit Limit


    📒 NOTE

    If a membership includes multiple benefits, and one of the benefits reaches its limit, that benefit will be skipped the next time a member tries to use when placing an order.


  7. Press the Create Benefit button.

    Create Benefit


Ticket Benefit

Grants members access to hidden units of another product, often at special prices.

Return to your membership product to set up a membership ticket benefit.

  1. In the Membership Benefits tab, press the + NEW BENEFIT button.

    New Benefit

  2. Enter a name and a description of the benefit.

    Create New Benefit

  3. Select the 'Ticket' benefit type.

    Tickets Benefit

  4. Select the other product which contains member-only, hidden units.

    Product with Hidden Member-Only Units

  5. Select the units members will have access to.

  6. Check the 'Match Tier' box if members will only get access to units with the same tier as the membership.

    Match Tier


    📗 TIP

    This means that Adult Membership will only have access to an 'Adult Member' ticket.


  7. Limit how many times per Day / Week / Month / Year the membership can be used.

  8. Limit the total number of uses during the lifetime of the membership.

    Benefit Limit

  9. Press the Create Benefit button.

    Create Benefit


Entry Scan

Allows admission without making a booking by scanning a membership ticket on terminal.

Return to your membership product to set up a membership ticket benefit.

  1. In the Membership Benefits tab, press the + NEW BENEFIT button.

    New Benefit

  2. Enter a name and a description of the benefit.

    Create New Benefit

  3. Select the 'Ticket' benefit type.

    Entry Scan Benefit

  4. Limit how many times per Day / Week / Month / Year the membership can be used.

  5. Limit the total number of uses during the lifetime of the membership.

    Benefit Limit

  6. Press the Create Benefit button.

    Create Benefit

📗 TIP

See How to Scan Entry for a Membership Product for details on scanning members using a terminal device.

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