Booking Details
{{var:BOOKING_ACTIVE_FROM_ISO8601:““}} - shows since when the booking is active in ISO 8601 format
{{var:BOOKING_ACTIVE_TO_ISO8601:““}} - shows until when the booking is active in ISO 8601 format
{{var:BOOKING_CANCELLED_AT:““}} - shows when the booking was cancelled in dd/mm/yyyy format
{{var:BOOKING_CARD_TOTAL:““}} - shows total value based on the used payment form
{{var:BOOKING_CASH_TOTAL:““}} - shows total value based on the used payment form
{{var:BOOKING_CHARITY_ROUNDUP:““}} - shows the charity roundup
{{var:BOOKING_COMMISSION:““}} - shows the commission on a booking
{{var:BOOKING_CODE:““}} - use for imported booking codes
{{var:BOOKING_COST:““}} - shows the cost of the booking
{{var:BOOKING_CREATED_AT:““}} - shows the time the booking was created
{{var:BOOKING_CREATED_AT_DOW:““}} - shows the day of the week of booking creation tx/ticket/group
{{var:BOOKING_CREATED_AT_TIME:““}} - shows the time of booking creation tx/ticket/group
{{var:BOOKING_DATE:““}} - shows the travel date
{{var:BOOKING_DISCOUNT:““}} - shows the discount on a booking if applied
{{var:BOOKING_DROPOFF_TIME:““}} - shows the drop-off time based on booking preferences
{{var:BOOKING_DURATION:““}} - shows the booking duration in minutes / hours / days
{{var:BOOKING_MARGIN:““}} - shows the margin on a booking
{{var:BOOKING_MEETING_POINT:““}} - shows the meeting point
{{var:BOOKING_MEETING_TIME:““}} - shows the meeting time
{{var:BOOKING.NOT_REDEEMED_WARNING:““}} - this should only show on tickets, so that drivers/sellers know that they shouldn’t accept anyone boarding with this ticket as it:
has not yet been redeemed
may be a discarded redeemed ticket and the ticket has already been redeemed
{{var:BOOKING_OPEN_DATED:““}} - indicates whether it is an open dated booking (yes / no)
{{var:BOOKING_OPENING_HOURS:““}} - shows the opening hours based on product settings
{{var:BOOKING_OTHER_TOTAL:““}} - shows the total value based on the used payment form
{{var:BOOKING_PASS:““}} - if the product is inside a pass this returns the reference of the pass
{{var:BOOKING_PDF_URL:““}} - dynamic variable; generates a download page url which contains the order ID
{{var:BOOKING_PKPASS_URL:““}} - dynamic variable; generates a download page url which contains the order ID
{{var:BOOKING_PICKUP_NOTES:““}} - shows any notes regarding pickup
{{var:BOOKING_PICKUP_TIME:““}} - shows pickup time (for bookings with pickups)
{{var:BOOKING_PICKUP_REQUESTED:““}} - indicates whether the customer requested a pickup (yes / no)
{{var:BOOKING_PRIMARY:““}} - indicates whether it is the primary product (the first one that was added) in an order (yes / no)
{{var:BOOKING_PRIVATE_NOTES:““}} - shows private notes added by concierge / reseller agents
{{var:BOOKING_PUBLIC_NOTES:““}} - shows notes added by concierge / reseller agents when booking on behalf of a client (eg a vegetarian option for lunch)
{{var:BOOKING_PURCHASES:““}} - shows booking purchases
{{var:BOOKING_QUESTION_ANSWERS:““}} - shows answers to assigned questions
{{var:BOOKING_REDEEMED_AT:““}} - shows the date of redemption in the dd/mm/yyyy format
{{var:BOOKING_REDEEMED_AT_DOW:““}} - shows on which day of the week was the booking redeemed
{{var:BOOKING_REDEEMED_AT_TIME:““}} - shows the time of redemption
{{var:BOOKING_REFERENCE:““}} - Ventrata generated unique identifier for the booking
{{var:BOOKING_RESELLER_REFERENCE:““}} - Ventrata generated unique identifier for the booking reseller
{{var:BOOKING_RESOURCE_ALLOCATIONS:““}} - shows allocated resources
{{var:BOOKING_STATUS:““}} - shows the bookings status in Ventrata
{{var:BOOKING_SIZE:““}} - shows the number of adults, children, etc. for one ticket per booking
{{var:BOOKING_TICKETS:““}} - shows the count of tickets by tier
{{var:BOOKING_TIERS:““}} - shows the number of individual booking tiers
{{var:BOOKING_TOTAL:““}} - shows the total price for a booking
{{var:BOOKING_TOTAL_NO_TAX:““}} - shows the booking total without tax applied
{{var:BOOKING_TOUR_GROUP:““}} - shows the name of the tour group
{{var:BOOKING_UPDATED_AT:““}} - shows when the booking was updated in dd/mm/yyyy format
{{var:BOOKING_UNITS:““}} - shows the number of individual booking units
{{var:BOOKING_UPGRADES:““}} - shows booking upgrades
{{var:BOOKING_VOUCHER_TOTAL:““}} - shows the total value based on the used payment form
{{var:BOOKING_VALID_FROM:““}} - shows booking validity start date
{{var:BOOKING_VALID_UNTIL_DATE:““}} - valid until a date
{{var:BOOKING_VALID_FROM_DATE:““}} - valid from a date
{{var:BOOKING_VALID_UNTIL_TIME:““}} - valid until which time
{{var:BOOKING_VALID_FROM_TIME:““}} - valid from which time
{{var:BOOKING_VALID_UNTIL_DOW:““}} - valid until day of week
{{var:BOOKING_VALID_FROM_DOW:““}} - valid from day of week
Customer
{{var:CUSTOMER_FULL_NAME:““}} - name and surname of the customer
{{var:CUSTOMER_FIRST_NAME:““}} - first name of the customer
{{var:CUSTOMER_LAST_NAME:““}} - last name of the customer
{{var:CUSTOMER_EMAIL:““}} - valid email address
{{var:CUSTOMER_MOBILE:““}} - phone number, preferably in international format
{{var:CUSTOMER_COMPANY:““}} - name of the company the customer works for
{{var:CUSTOMER_NOTES:““}} - notes entered by the customer
{{var:CUSTOMER_LANGUAGE:““}} - preferred language of the customer
{{var:CUSTOMER_COUNTRY:““}} - customer’s country of residence
{{var:CUSTOMER_ADDRESS:““}} - street name, number and city where the customer resides
{{var:CUSTOMER_POSTAL_CODE:““}} - postal code of the city where the customer resides
Pickups
{{var:DROPOFF_NAME:““}} - name of the drop-off
{{var:DROPOFF_INSTRUCTIONS:““}} - instructions for drop-off
{{var:PICKUP_NAME:““}} - name of the pickup
{{var:PICKUP_ADDRESS:““}} - street name, number and city of the pickup location
{{var:PICKUP_DIRECTIONS:““}} - directions to pickup location
{{var:HOTEL_NAME:““}} - name of the hotel, if listed as pickup location
Product
(You can add a product logo)
{{var:OPTION_CODE:““}} - code of the option
{{var:OPTION_DESCRIPTION:““}} - brief summary of the option
{{var:OPTION_LANGUAGE:““}} - language of the option
{{var:OPTION_MEETING_POINT:““}} - meeting point of the option
{{var:OPTION_MEETING_TIME:““}} - meeting time of the option
{{var:OPTION_NAME:““}} - option name
{{var:PRODUCT_BOOKING_TERMS:““}} - booking terms of the product; scroll down the product page to locate the appropriate text fields
{{var:PRODUCT_CANCELLATION_POLICY:““}} - the cancellation policy of the product; scroll down the product page to locate the appropriate text fields
{{var:PRODUCT_CAPTION:““}} - a short one sentence marketing caption; scroll down the product page to locate the appropriate text fields
{{var:PRODUCT_CODE:““}} - product code
{{var:PRODUCT_DESCRIPTION:““}} - a short one paragraph description; scroll down the product page to locate the appropriate text fields
{{var:PRODUCT_DESTINATION:““}} - destination to which product belongs to
{{var:PRODUCT_INCLUSIONS:““}} - product inclusions
{{var:PRODUCT_MEETING_POINT:““}} - meeting point of the product
{{var:PRODUCT_MEETING_TIME:““}} - meeting time of the product
{{var:PRODUCT_NAME:““}} - product name
{{var:PRODUCT_OPERATOR_ADDRESS:““}} - the operator address
{{var:PRODUCT_OPERATOR_EMAIL:““}} - the operator email
{{var:PRODUCT_OPERATOR_MOBILE:““}} - the operator mobile
{{var:PRODUCT_REDEMPTION_INSTRUCTIONS:““}} - instructions to redeem a pass for the product; scroll down the product page to locate the appropriate text fields
{{var:PRODUCT_USAGE_INSTRUCTIONS:““}} - instructions on the correct usage of the product; scroll down the product page to locate the appropriate text fields
{{var:PROMOTION_NAME:““}} - name of the applied promotion
{{var:PROMOTION_CODE:““}} - code of the applied promotion
{{var:PROMOTION_DISCOUNT:““}} - discounted value after the promotion
{{var:TOUR_TIME:““}} - time of the tour
{{var:TOUR_CODE:““}} - unique name or identifier of the tour, for example, flight number
{{var:DATE:““}} - day and date of the tour
{{var:TOUR_MEETING_POINT:““}} - meeting point of the tour
{{var:TOUR_MEETING_TIME:““}} - meeting time of the tour
Reseller
{{var:AGENT_NAME:““}} - the name of the concierge agent (for reseller sales)
{{var:RESELLER_NAME:““}} - the reseller name
Other
Big Text will print a larger font size (so it stands out more)
You can add images, such as discount badges to be presented or sponsor logos, like Calem
Split text will format left-justified column text and an adjacent right-justified column of text
When adding a map, enter an address and it will print a picture of a map with a pin showing a location. This can be added to online or reseller’s vouchers and tickets (eg the location to redeem voucher)