supplier_telephone - supplier phone number

supplier_email - supplier email address

supplier_address - supplier address

supplier_name - name of the supplier or their destination
​

booking_balance - outstanding amount for the booking

booking_code - imported booking code

booking_created_at - date and time when the booking was created

booking_created_at_dow - day of the week when the booking was created

booking_created_at_time - time when the booking was created

booking_date - travel date

booking_duration - duration of the tour

booking_notices - notices set in the dashboard

product_operator_mobile - operator phone number

booking_package - name of the booked package

booking_package_option - name of the package option

booking_paid - amount paid for the booking

booking_primary - indicates if it is the primary product in an order (Yes / No options)

booking_pass - reference for products inside a pass

booking_purchases - booking purchases

booking_redeemed_at - redemption date

booking_redeemed_at_dow - day of the week for redemption

booking_redeemed_at_time - time of redemption

booking_refunded - amount refunded to the customer

booking_reference - unique identifier for the booking

booking_supplier_reference - booking suppliers's unique identifier

booking_reseller_reference - booking reseller's unique identifier

booking_size - number of adults, children, etc_

booking_status - booking status in the dashboard

booking_tickets - number of tickets by tier

booking_tiers - ticket tiers

booking_units - list of booked units

booking_upgrades - booking upgrades (extras)

booking_cancelled_at - date and time of booking cancellation

booking_updated_at - date and time of the last update
​
​

booking_not_redeemed_warning - prints the NOT REDEEMED / NOT A TICKET message on a printed ticket when the associated booking was not redeemed
​

📗 TIP
​Use the not_redeemed_warning variable. It allows the system to automatically detect whether the booking_not_redeemed_warning or ticket_not_redeemed_warning variable should be applied.
​

📒 NOTE
​This variable is intended for printed tickets only. It serves as an alert for drivers and sellers so they do not allow anyone boarding with unredeemed tickets. It also helps identify cases where the ticket may have already been redeemed and discarded.
​

booking_charity_roundup - charity roundup

booking_commission - commission amount

booking_cost - booking cost

booking_discount - discount on the booking

booking_margin - margin on the booking

booking_tax - tax amount (if set)

booking_total - total booking price

booking_total_no_tax - booking total without tax
​

booking_meeting_point - meeting location

booking_meeting_point_coordinates - GPS coordinates of the meeting point

booking_meeting_time - meeting time
​

booking_public_notes - notes by concierge / reseller agents when booking on behalf of a client

booking_private_notes - private notes by concierge / reseller agents

booking_pickup_notes - pickup notes

booking_card_total - value of card payment

booking_cash_total - value of cash payment

booking_voucher_total - value of voucher used as payment

booking_other_total - value of other forms of payment, such as bank transfer
​

booking_question_answers - question and answer(s) associated with the booking

booking_answers - only answer(s) to the question associated with the booking

booking_all_answers - answer(s) to the question(s) associated with every level of the order (order, booking, ticket)
​

booking_resource_allocations - resources allocated to the tour

booking_guide - guide assigned to the tour
​

booking_tour_group - product tour group

booking_opening_hours - opening hours

booking_pickup_time - pickup time (if pickup is available)

booking_pickup_requested - customer requested pickup (YES / NO)

booking_dropoff_time - dropoff time

booking_active_from_iso8601 - date since when the booking is valid in YYYY-MM-DD format

booking_active_to_iso8601 - date when the booking expires in YYYY-MM-DD format

booking_expires_on - booking expiry date

booking_open_dated - open dated booking (YES / NO)

booking_valid_from - valid from date

booking_valid_until_date - valid until date

booking_valid_from_date - valid from date

booking_valid_until_time - valid until time

booking_valid_from_time - valid from time

booking_valid_until_dow - valid until day of week

booking_valid_from_dow - valid from day of week

booking_valid_from_date_long - valid from date in DOW DD MM, YYYY format

booking_valid_until_date_long - valid until date in DOW DD MM, YYYY format
​

📗 TIP
​You can use valid_from_date_long or valid_until_date_long for both bookings and tickets. The system will automatically detect which version to display.
​

booking_pdf_url - voucher URL to a PDF file

booking_pkpass_url - voucher URL to a PKPASS file, which can be added to a digital wallet

customer_full_name - customer's complete name

customer_first_name - customer's first name

customer_last_name - customer's last name

customer_email - customer's email address

customer_mobile - customer's mobile phone number

customer_company - organisation where the customer is employed

customer_notes - customer's notes added during checkout

customer_language - customer's preferred language

customer_country - customer's country of residence

customer_state - state or province (in the USA or Canada) where the customer lives

customer_address - street name and number of the customer's residence

customer_postal_code - ZIP or postal code of customer's address

customer_tax_id - customer’s tax identification number

customer_tax_office - tax office where the customer files or reports their taxes

dropoff_name - name of the dropoff

dropoff_instructions - instructions for a dropoff

pickup_name - name of pickup

pickup_address - address of pickup

pickup_directions - directions of pickup

hotel_name - hotel pickup name

product_name - product name

product_title - product title

product_code - product code

product_caption - one sentence description

product_description - one paragraph description

product_destination - product destination

product_exclusions - things not included with the booking

product_inclusions - things included in booking

product_long_description - long product description

option_name - option name

option_description - option summary

option_code - option code

option_language - option language

option_meeting_point - option meeting point

option_meeting_time - option meeting time

product_booking_terms - booking terms

product_usage_instructions - voucher / ticket instructions

product_redemption_instructions - redemption instructions

product_meeting_point - product meeting point

product_meeting_time - product meeting time

tour_time - tour time

tour_code - tour code, for example, flight number

date - tour date

tour_meeting_point - tour meeting point

tour_meeting_time - tour meeting time

product_supplier_company - supplier company name

product_supplier_contact - supplier contact person

product_supplier_email - supplier email

product_supplier_address - supplier address

product_operator - operator company name

product_operator_contact - operator contact person

product_operator_email - operator email

product_operator_address - operator address

product_cancellation_policy - booking cancellation policy

combination_product - name of the combination product
​

📗 TIP
​This variable will display a value only for products that are part of an umbrella product. For example, if Product A has a combination offer with Product B, this variable will be blank for Product A, but will display 'Product A' in the booking for Product B.
​

combination_discount - discount used for a combination product

promotion_name - promotion name

promotion_code - promotion code

promotion_discount - discounted value

option_from_point - Point-to-Point start location

option_to_point - Point-to-Point end location

option_from_point_group - group (zone) of the Point-to-Point start location

option_to_point_group - group (zone) of the Point-to-Point end location

item_name - item name

item_code - item code

item_destination - item destination

item_description - item description

item_category - item category

item_tax_label - item tax label

item_tax_rate - item tax rate

tickets - quantity and name(s) of the ticket tier(s)

ticket_code - ticket code (if imported)

ticket_date_dmy - travel date in DD-MM-YYYY format

ticket_date_mdy - travel date in MM-DD-YYYY format

ticket_reference - unique identifier for the ticket

ticket_size - number of PAX

ticket_tickets - ticket tiers

ticket_unit - list of units

ticket_commission - sales commission on a ticket

ticket_cost - cost per ticket

ticket_discount - discount on a ticket

ticket_margin - margin per ticket

ticket_price - price per ticket

ticket_price_no_tax - price per ticket without tax

ticket_total - total price per ticket

ticket_total_no_tax - total price per ticket without tax

ticket_tax - tax per ticket

ticket_card_total - value of card payment

ticket_cash_total - value of cash payment

ticket_voucher_total - value of voucher used as payment

ticket_other_total - value of other forms of payment, such as bank transfer

ticket_updated_at - date when the ticket was updated

ticket_created_at - date when the ticket was created

ticket_not_redeemed_warning - shows the NOT REDEEMED / NOT A TICKET message on a printed ticket when the associated ticket was not redeemed
​

📗 TIP
​Use the not_redeemed_warning variable. It allows the system to automatically detect whether the booking_not_redeemed_warning or ticket_not_redeemed_warning variable should be applied.
​

📒 NOTE
​This variable is intended for printed tickets only. It serves as an alert for drivers and sellers so they do not allow anyone boarding with unredeemed tickets. It also helps identify cases where the ticket may have already been redeemed and discarded.
​

ticket_tier - ticket type

ticket_upgrades - ticket upgrades (extras)

ticket_valid_from_dow - valid from day of week

ticket_valid_from_time - valid from time

ticket_valid_from_date - valid from date

ticket_valid_until_dow - valid until day of week

ticket_valid_until_date - valid until date

ticket_valid_until_time - valid until time

ticket_valid_from_date_long - valid from date in DOW DD MM, YYYY format

ticket_valid_until_date_long - valid until date in DOW DD MM, YYYY format
​

📗 TIP
​You can use valid_from_date_long or valid_until_date_long for both bookings and tickets. The system will automatically detect which version to display.
​

order_balance - outstanding amount of an order

order_gratuity - tip amount

order_paid - amount paid for the booking

order_surcharge - surcharge fee

order_tax - order tax (if set)

order_total - order total

order_cancelled_at - date and time of order cancellation

order_checkout_url - send Pay now links or confirm quotes

order_code - order code (if imported)

order_confirmed_at - order date

order_created_at - date when the ticket was created

order_currency - currency in which the order was created

order_reference - unique identifier for the order

order_shift_sequence - shift sequence of the order

order_source - source of the order, for example web checkout, terminal, backoffice

order_ip_address - IP address of online bookings

order_latitude - location coordinates where the order was made (street sales)

order_longitude - location coordinates where the order was made (street sales)

order_notes - notes added during checkout

order_test - test order (YES / NO)

order_user_agent - browser client (online sales)

order_voucher_code - voucher code used to purchase the order

order_answers - question and answer(s) associated with the order

order_question_answers - only the answer(s) to the question associated with the order

created_at - time and date when the gift voucher was created

gift_amount - gift voucher value

gift_code - gift code

gift_message - message from the purchaser

recipient_full_name - recipient of the gift voucher

customer_full_name - purchaser of the gift voucher

gift_reference - unique identifier for the gift voucher

gift_instructions - instructions associated with the gift voucher

gift_expires_at - gift voucher expiry date

recipient_first_name - first name of the gift voucher recipient

recipient_last_name - last name of the gift voucher recipient

recipient_email - email of the gift voucher recipient

recipient_mobile - phone number of the gift voucher recipient

recipient_language - language of the gift voucher recipient

recipient_country - country of the gift voucher recipient

recipient_address - address of the gift voucher recipient
​

location_name - location name

seller_name - seller name (direct sales)

shift_date - shift date

shift_started_at - shift start time

shift_ended_at - shift end time

terminal_name - terminal name

user_name - Ventrata dashboard user name (backoffice sales)
​

reseller_name - reseller name

reseller_code - reseller code

reseller_band - reseller band

reseller_address - reseller address

reseller_directions - directions to reseller address

agent_name - concierge agent name (reseller sales)

voucher_tier - voucher ticket tier

voucher_unit - list of units on the reseller voucher

voucher_quantity - number of voucher tickets

outlet_name - reseller sub brand
​

purchase_reference - unique identifier of the purchase

purchase_total - total purchase price

purchase_total_no_tax - purchase price without tax

purchase_tax - purchase price with tax

purchase_updated_at - date and time of the last update

purchase_created_at - date and time of when the purchase was created

purchase_quantity - number of purchases
​

checkout_name - name of the web checkout