Supplier Details
Booking Details
Booking
booking_balance - outstanding amount for the booking
booking_code - imported booking code
booking_created_at - date and time when the booking was created
booking_created_at_dow - day of the week when the booking was created
booking_created_at_time - time when the booking was created
booking_date - travel date
booking_duration - duration of the tour
booking_notices - notices set in the dashboard
product_operator_mobile - operator phone number
booking_package - name of the booked package
booking_package_option - name of the package option
booking_paid - amount paid for the booking
booking_primary - indicates if it is the primary product in an order (Yes / No options)
booking_pass - reference for products inside a pass
booking_purchases - booking purchases
booking_redeemed_at - redemption date
booking_redeemed_at_dow - day of the week for redemption
booking_redeemed_at_time - time of redemption
booking_refunded - amount refunded to the customer
booking_reference - unique identifier for the booking
booking_supplier_reference - booking suppliers's unique identifier
booking_reseller_reference - booking reseller's unique identifier
booking_size - number of adults, children, etc_
booking_status - booking status in the dashboard
booking_tickets - number of tickets by tier
booking_tiers - ticket tiers
booking_units - list of booked units
booking_upgrades - booking upgrades (extras)
Booking Changes
booking_cancelled_at - date and time of booking cancellation
booking_updated_at - date and time of the last update
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Booking Warning
booking_not_redeemed_warning - prints the NOT REDEEMED / NOT A TICKET message on a printed ticket when the associated booking was not redeemed
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π TIP
βUse the not_redeemed_warning variable. It allows the system to automatically detect whether the booking_not_redeemed_warning or ticket_not_redeemed_warning variable should be applied.
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π NOTE
βThis variable is intended for printed tickets only. It serves as an alert for drivers and sellers so they do not allow anyone boarding with unredeemed tickets. It also helps identify cases where the ticket may have already been redeemed and discarded.
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Accounting
booking_charity_roundup - charity roundup
booking_commission - commission amount
booking_cost - booking cost
booking_discount - discount on the booking
booking_margin - margin on the booking
booking_tax - tax amount (if set)
booking_total - total booking price
booking_total_no_tax - booking total without tax
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Meeting Point
booking_meeting_point - meeting location
booking_meeting_point_coordinates - GPS coordinates of the meeting point
booking_meeting_time - meeting time
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Notes
Payment Form
Questions
Resources
Tours
booking_tour_group - product tour group
booking_opening_hours - opening hours
booking_pickup_time - pickup time (if pickup is available)
booking_pickup_requested - customer requested pickup (YES / NO)
booking_dropoff_time - dropoff time
Validity
booking_active_from_iso8601 - date since when the booking is valid in YYYY-MM-DD format
booking_active_to_iso8601 - date when the booking expires in YYYY-MM-DD format
booking_expires_on - booking expiry date
booking_open_dated - open dated booking (YES / NO)
booking_valid_from - valid from date
booking_valid_until_date - valid until date
booking_valid_from_date - valid from date
booking_valid_until_time - valid until time
booking_valid_from_time - valid from time
booking_valid_until_dow - valid until day of week
booking_valid_from_dow - valid from day of week
booking_valid_from_date_long - valid from date in DOW DD MM, YYYY format
booking_valid_until_date_long - valid until date in DOW DD MM, YYYY format
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π TIP
βYou can use valid_from_date_long or valid_until_date_long for both bookings and tickets. The system will automatically detect which version to display.
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Vouchers
booking_pdf_url - voucher URL to a PDF file
booking_pkpass_url - voucher URL to a PKPASS file, which can be added to a digital wallet
Customer
customer_full_name - customer's complete name
customer_first_name - customer's first name
customer_last_name - customer's last name
customer_email - customer's email address
customer_mobile - customer's mobile phone number
customer_company - organisation where the customer is employed
customer_notes - customer's notes added during checkout
customer_language - customer's preferred language
customer_country - customer's country of residence
customer_state - state or province (in the USA or Canada) where the customer lives
customer_address - street name and number of the customer's residence
customer_postal_code - ZIP or postal code of customer's address
customer_tax_id - customerβs tax identification number
customer_tax_office - tax office where the customer files or reports their taxes
Pickups
Product
product_name - product name
product_title - product title
product_code - product code
product_caption - one sentence description
product_description - one paragraph description
product_destination - product destination
product_exclusions - things not included with the booking
product_inclusions - things included in booking
product_long_description - long product description
option_name - option name
option_description - option summary
option_code - option code
option_language - option language
option_meeting_point - option meeting point
option_meeting_time - option meeting time
product_booking_terms - booking terms
product_usage_instructions - voucher / ticket instructions
product_redemption_instructions - redemption instructions
product_meeting_point - product meeting point
product_meeting_time - product meeting time
tour_time - tour time
tour_code - tour code, for example, flight number
date - tour date
tour_meeting_point - tour meeting point
tour_meeting_time - tour meeting time
product_supplier_company - supplier company name
product_supplier_contact - supplier contact person
product_supplier_email - supplier email
product_supplier_address - supplier address
product_operator - operator company name
product_operator_contact - operator contact person
product_operator_email - operator email
product_operator_address - operator address
product_cancellation_policy - booking cancellation policy
combination_product - name of the combination product
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π TIP
βThis variable will display a value only for products that are part of an umbrella product. For example, if Product A has a combination offer with Product B, this variable will be blank for Product A, but will display 'Product A' in the booking for Product B.
βcombination_discount - discount used for a combination product
promotion_name - promotion name
promotion_code - promotion code
promotion_discount - discounted value
option_from_point - Point-to-Point start location
option_to_point - Point-to-Point end location
option_from_point_group - group (zone) of the Point-to-Point start location
option_to_point_group - group (zone) of the Point-to-Point end location
Item
Ticket
Ticket Details
tickets - quantity and name(s) of the ticket tier(s)
ticket_code - ticket code (if imported)
ticket_date_dmy - travel date in DD-MM-YYYY format
ticket_date_mdy - travel date in MM-DD-YYYY format
ticket_reference - unique identifier for the ticket
ticket_size - number of PAX
ticket_tickets - ticket tiers
ticket_unit - list of units
Accounting
ticket_commission - sales commission on a ticket
ticket_cost - cost per ticket
ticket_discount - discount on a ticket
ticket_margin - margin per ticket
ticket_price - price per ticket
ticket_price_no_tax - price per ticket without tax
ticket_total - total price per ticket
ticket_total_no_tax - total price per ticket without tax
ticket_tax - tax per ticket
Payment Forms
Ticket Changes
ticket_updated_at - date when the ticket was updated
ticket_created_at - date when the ticket was created
Ticket Warning
ticket_not_redeemed_warning - shows the NOT REDEEMED / NOT A TICKET message on a printed ticket when the associated ticket was not redeemed
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π TIP
βUse the not_redeemed_warning variable. It allows the system to automatically detect whether the booking_not_redeemed_warning or ticket_not_redeemed_warning variable should be applied.
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π NOTE
βThis variable is intended for printed tickets only. It serves as an alert for drivers and sellers so they do not allow anyone boarding with unredeemed tickets. It also helps identify cases where the ticket may have already been redeemed and discarded.
βticket_tier - ticket type
ticket_upgrades - ticket upgrades (extras)
Validity
ticket_valid_from_dow - valid from day of week
ticket_valid_from_time - valid from time
ticket_valid_from_date - valid from date
ticket_valid_until_dow - valid until day of week
ticket_valid_until_date - valid until date
ticket_valid_until_time - valid until time
ticket_valid_from_date_long - valid from date in DOW DD MM, YYYY format
ticket_valid_until_date_long - valid until date in DOW DD MM, YYYY format
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π TIP
βYou can use valid_from_date_long or valid_until_date_long for both bookings and tickets. The system will automatically detect which version to display.
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Order
Accounting
Order Changes
order_cancelled_at - date and time of order cancellation
Order Details
order_checkout_url - send Pay now links or confirm quotes
order_code - order code (if imported)
order_confirmed_at - order date
order_created_at - date when the ticket was created
order_currency - currency in which the order was created
order_reference - unique identifier for the order
order_shift_sequence - shift sequence of the order
order_source - source of the order, for example web checkout, terminal, backoffice
order_ip_address - IP address of online bookings
order_latitude - location coordinates where the order was made (street sales)
order_longitude - location coordinates where the order was made (street sales)
order_notes - notes added during checkout
order_test - test order (YES / NO)
order_user_agent - browser client (online sales)
order_voucher_code - voucher code used to purchase the order
Questions
order_answers - question and answer(s) associated with the order
order_question_answers - only the answer(s) to the question associated with the order
Gift
created_at - time and date when the gift voucher was created
gift_amount - gift voucher value
gift_code - gift code
gift_message - message from the purchaser
recipient_full_name - recipient of the gift voucher
customer_full_name - purchaser of the gift voucher
gift_reference - unique identifier for the gift voucher
gift_instructions - instructions associated with the gift voucher
gift_expires_at - gift voucher expiry date
recipient_first_name - first name of the gift voucher recipient
recipient_last_name - last name of the gift voucher recipient
recipient_email - email of the gift voucher recipient
recipient_mobile - phone number of the gift voucher recipient
recipient_language - language of the gift voucher recipient
recipient_country - country of the gift voucher recipient
recipient_address - address of the gift voucher recipient
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Seller
Reseller
reseller_name - reseller name
reseller_code - reseller code
reseller_band - reseller band
reseller_address - reseller address
reseller_directions - directions to reseller address
agent_name - concierge agent name (reseller sales)
voucher_tier - voucher ticket tier
voucher_unit - list of units on the reseller voucher
voucher_quantity - number of voucher tickets
outlet_name - reseller sub brand
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Purchase
purchase_reference - unique identifier of the purchase
purchase_total - total purchase price
purchase_total_no_tax - purchase price without tax
purchase_tax - purchase price with tax
purchase_updated_at - date and time of the last update
purchase_created_at - date and time of when the purchase was created
purchase_quantity - number of purchases
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Other
checkout_name - name of the web checkout