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How to Create Tours

Tours allow you to create a schedule of tour times throughout a given day when customers can visit your attraction.

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Written by Lucia Burin Sestakova
Updated over a week ago

There are two methods to create tours:


Create Individual Tours

  1. In your Ventrata dashboard, go to Products > Products.

    Products - Products

  2. Select an existing product.

  3. Go to the Tours tab.

  4. Press the + NEW TOUR button.

    + New Tour

  5. Enter tour start time.

    Tour Time

  6. Enter a unique name or identifier for the tour.

    Code


    πŸ“— TIP

    This can be, for example, a flight number.


  7. Press the + ADD DATE RANGE button to enter a start and end date for the tour.

    Starts On & Ends On



    πŸ“’ NOTE

    If you leave the fields empty, the tour is always available.
    ​


  8. Select a route for the tour as appropriate.
    ​



    πŸ“— TIP

    Create routes for this destination.


  9. Tick the 'Pickup Available' checkbox to allow the selection of a pickup point during booking.

    Routes & Pickup Available



    πŸ“— TIP

    Create pickups for this destination.
    ​


  10. Select a pickup which is preselected for the customer during booking.

  11. If the tour offers dropoffs, tick the 'Dropoff Available' checkbox.

    Default Pickup & Dropoff Available



    πŸ“— TIP
    Create dropoffs.


  12. Select which sources can offer the tour.

    Available On

  13. Enter the name of a meeting point if applicable.

  14. Enter the latitude and longitude of the meeting point.

  15. Enter a meeting time.

    Meeting Point

  16. Press the Create Tour button.

    Create Tour


Create Tours in Bulk

This process allows you to create tours in regular intervals in a predefined time range.

  1. In your Ventrata dashboard, go to Products > Products.

    Products - Products

  2. Select an existing product.

  3. Go the Tours tab.

  4. Press the + BULK NEW TOUR button.

    + Bulk New Tour

  5. Enter the start time of the first tour in the 'From' field.

  6. Enter the start time of the last tour in the 'To' field.

  7. Enter an interval (in minutes) at which the tour times begin.

    Tour Interval



    πŸ“˜ EXAMPLE

    Set the 'From' time to 9:00 and 'To' time to 13:00 and set the interval to 'Every' 60 minutes. This setup yields 5 tours, starting every hour (9am, 10am, 11am, 12pm and 1pm).



    πŸ“’ NOTE

    Make sure to account enough time for change of staff, cleanup and other logistical challenges as appropriate.
    ​


  8. Enter how many minutes before the tour begins customers should assemble at the meeting point.

    Meeting Time Notice

  9. Press the + ADD DATE RANGE button to enter a start and end date for the tour.

    Starts On & Ends On



    πŸ“— TIP

    If you leave the fields empty, the tour is always available.
    ​


  10. Select a route for the tour if applicable.
    ​



    πŸ“— TIP

    Create routes for this destination.
    ​


  11. Tick the 'Pickup Available' checkbox to allow the selection of a pickup point during booking.

    Routes & Pickup Available



    πŸ“— TIP
    Create pickups for this destination.


  12. Select a pickup which is preselected for the customer during booking.
    If the tour offers dropoff, tick the 'Dropoff Available' checkbox.

    Default Pickup & Dropoff Available



    πŸ“— TIP
    Create dropoffs.
    ​


  13. Select which sources can offer the tour.

    Available On

  14. Enter the name of a meeting point if applicable.

  15. Enter the latitude and longitude of the meeting point.

    Meeting Point

  16. Press the Create Tour button.

    Create Tour


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