🔐 Required Role Permissions: Pickups, Dropoffs, Routes, See Routes, Modify Routes, Products
Create New Pickup Route
A pickup route consists of pickup points created beforehand.
A pickup route consists of pickup points created beforehand.
Prerequisites:
Pickups for the destination exist in the Ventrata dashboard.
📗 TIP
Learn How to Create Pickups.
In the Ventrata dashboard, go to Pickups > Routes.
Routes
Press the + New Pickup Route button.
New Pickup Route
Enter a 'Name' for the route.
Route Name
Enter the start time of the journey on this route.
Time
Enter a group identifier to group together bookings for this route.
📗 TIP
Groups help organise bookings and provide a clearer overview when creating dispatches, as bookings are automatically grouped for easier assignment.
Select an area, or type a new area name and press Enter to add it.
📗 TIP
Areas group nearby pickup points into zones, making it easier to organise and manage operations. The naming can be derived from your destination zoning plan or any custom naming convention that suits your operation.
Areas can also be used to filter and sort bookings, helping you quickly identify and assign them when managing dispatches.
Group & Area
Press the Add Stop button to start adding stops along the route.
Enter the 'From' time, which indicates when the ride arrives at the pickup point.
Optionally, enter the 'To' time to specify when the ride leaves the pickup point.
Select a pickup point from the list of existing pickup points.
Select Pickup
Repeat steps 6.-9. for each new stop.
Press the Create Route button.
Create Route
Create New Dropoff Route
A dropoff route consists of dropoff points created beforehand.
A dropoff route consists of dropoff points created beforehand.
Prerequisites:
Dropoff points for the destination exist in the Ventrata dashboard.
📗 TIP
Learn How to Create Dropoffs.
In the Ventrata dashboard, go to Pickups > Routes.
Routes
Press the + New Dropoff Route button.
New Dropoff Route
Enter a 'Name' for the route.
Route Name
Enter the start time of the journey on this route.
Time
Enter a group identifier to group together bookings for this route.
📗 TIP
Groups help organise bookings and provide a clearer overview when creating dispatches, as bookings are automatically grouped for easier assignment.
Select an area, or type a new area name and press Enter to add it.
📗 TIP
Areas group nearby dropoff points into zones, making it easier to organise and manage operations. The naming can be derived from your destination zoning plan or any custom naming convention that suits your operation.
Areas can also be used to filter and sort bookings, helping you quickly identify and assign them when managing dispatches.
Group & Area
Press the Add Stop button to start adding stops along the route.
Enter the 'From' time, which indicates when the ride arrives at the dropoff point.
Optionally, you can enter the 'To' time to specify when the ride leaves the dropoff point.
Select a dropoff point from the list of existing dropoff points.
Select Dropoff
Repeat steps 6.-9. for each new stop.
Press the Create Route button.
Create Route
Add Route to Tour
Routes are added to tours to suggest pickup and/or dropoff points to costumers during booking, based on address search.
Routes are added to tours to suggest pickup and/or dropoff points to costumers during booking, based on address search.
📒 NOTE
If the product also has options, make sure that 'Pickup Allowed' and/or 'Dropoff Allowed' are enabled at a minimum.
Options Settings
In your Ventrata dashboard, go to Products > Products.
Products
Select an existing product.
Go to the Tours tab.
Tours
Press the pen and paper icon next to an existing tour.
Check the 'Pickup Available' and/or 'Dropoff Available' boxes as appropriate.
In the 'Routes' field, select the route(s) you want to associate with the tour.
Tour Routes
⛔️ WARNING
DO NOT assign two routes to the same tour that share the same pickup or dropoff point, as this may cause the product to stop working properly on certain channels.
Press the Update Tour button to save your changes.
Update Tour