{supplier.telephone} - the phone number set up in supplier settings: tx/ticket/group

{supplier.email} - the email address set up in supplier settings: tx/ticket/group

{supplier.address} - the supplier address up in supplier settings: tx/ticket/group

{supplier.name} - identifies the supplier account and destination

{booking.code} - for imported booking codes: tx/ticket/group

{booking.commission} - shows the commission on a booking

{booking.created_at} - shows the date and time when the booking was created

{booking.created_at_dow} - shows the day of the week when the booking was created

{booking.created_at_time} - shows the time when the booking was created

{booking.date} - the travel time ticket/group

{booking.pickup_time} - pickup time (for bookings with pickups) ticket/group

{booking.pickup_requested} - if the customer requested a pickup

{booking.reference} - Ventrata generated unique identifier for the booking

{booking.supplier_reference} - Ventrata generated unique identifier for the booking supplier

{booking.reseller_reference} - Ventrata generated unique identifier for the booking reseller

{booking.status} - status of the booking in Ventrata

{booking.size} - for one ticket per booking, it will print how many adults, children, etc

{booking.tax} - if the tax rate is set on the product, it will print the tax added

{booking.tickets} - lists the number of tickets in the booking by tier

{booking.tiers} - identifies the ticket tier

{booking.package} - the name of the package that was booked

{booking.package_option} - the name of the option of package that was booked

{booking.primary} - tells you whether it is the primary product (the first one that was added) in an order (yes / no)

{booking.pass} - if the product is inside a pass this returns the reference of the pass

{booking.total} - the total price for a booking

{booking.total_no_tax} - shows booking total without tax applied

{booking.cost} - shows the cost of the booking

{booking.margin} - shows the margin on a booking

{booking.card_total} - shows total value according to used payment form

{booking.cash_total} - shows total value according to used payment form

{booking.voucher_total} - shows total value according to used payment form

{booking.other_total} - shows total value according to used payment form

{booking.public_notes} - notes added by concierge / reseller agents when booking on behalf of a client (eg a vegetarian option for lunch)

{booking.private_notes} - private notes added by concierge / reseller agents

{booking.pickup_notes} - notes regarding pickup

{booking.notices} - shows booking notices (set in a dashboard)

{booking.redeemed_at} - shows the date of redemption

{booking.redeemed_at_dow} - shows which day of the week was booking redeemed

{booking.redeemed_at_time} - shows the time of redemption

{booking.discount} - shows discount on a booking

{booking.charity_roundup} - shows the charity roundup

{booking.meeting_point} - shows the meeting point

{booking.meeting_time} - shows the meeting time

{booking.valid_until_date} - valid until a date

{booking.valid_from_date} - valid from a date

{booking.valid_until_time} - valid until which time

{booking.valid_from_time} - valid from which time

{booking.valid_until_dow} - valid until a day of a week

{booking.valid_from_dow} - valid from a day of a week

{booking.updated_at} - shows when the booking was updated

{booking.cancelled_at} - shows when the booking was cancelled

{booking.not_redeemed_warning} - shows the NOT REDEEMED / NOT A TICKET message on a printed ticket when the associated booking was not redeemed

📗 TIP

Use the {not_redeemed_warning} variable. It allows the system to automatically detect whether the {booking.not_redeemed_warning} or {ticket.not_redeemed_warning} variable should be applied.

📒 NOTE

This variable is intended for printed tickets only. It serves as an alert for drivers and sellers so they do not allow anyone boarding with unredeemed tickets. It also helps identify cases where the ticket may have already been redeemed and discarded.

{booking.expires_on} - indicates when the booking expires

{booking.upgrades} - shows booking upgrades (extras)

{booking.purchases} - shows booking purchases

{booking.resource_allocations} - shows resource allocations

{booking.duration} - duration of the booking taken from product details

{booking.meeting_point_coordinates} - latitude and longitude of the meeting point

{booking.pdf_url} - voucher URL to a PDF file

{booking.pkpass_url} - voucher URL to a PKPASS file, which can be added to a digital wallet

{product.operator_mobile} - phone number of the operator

{booking.tour_group} - shows the Tour Group set up on the product

{booking.opening_hours} - opening hours of the product

{booking.dropoff_time} - shows the dropoff time set up in product details

{booking.units} - shows the list of booked units

{booking.open_dated} - shows whether the booking is open dated or not

{booking.valid_from} - shows the date since when the booking is valid

{booking.active_from_iso8601} - shows the date since when the booking is valid in YYYY-MM-DD format

{booking.active_to_iso8601} - shows the date when the booking expires in YYYY-MM-DD format

{booking.question_answers} - shows the answer for questions associated with the booking

{customer.full_name} - the name and surname of customer

{customer.first_name} - the first name of customer

{customer.last_name} - the last name of customer

{customer.email} - the email address of customer

{customer.mobile} - the phone number of customer

{customer.company} - the company of customer

{customer.notes} - the notes of customer

{customer.language} - the language of customer

{customer.country} - the country of customer

{customer.address} - the address of customer

{customer.postal_code} - shows the postal code of the customer

{customer.tax_id} - shows customer’s tax ID

{customer.tax_office} - shows the customer tax office

{dropoff.name} - name of the dropoff

{dropoff.instructions} - instructions for a dropoff

{pickup.name} - name of the pickup

{pickup.address} - address of a pickup

{pickup.directions} - directions of a pickup

{hotel.name} - the hotel pickup name

{product.name} - product name

{product.code} - product code

{product.caption} - a short one sentence marketing caption; scroll down the product page to locate the appropriate text fields

{product.description} - a short one paragraph description; scroll down the product page to locate the appropriate text fields

{product.destination} - destination to which product belongs to

{product.inclusions} - product inclusions

{option.name} - option name

{option.description} - brief summary of the option

{option.code} - code of the option

{option.language} - language of the option

{option.meeting_point} - meeting point of the option

{option.meeting_time} - meeting time of the option

{product.booking_terms} - booking terms of the product; scroll down the product page to locate the appropriate text fields

{product.usage_instructions} - instructions on the correct usage of the product; scroll down the product page to locate the appropriate text fields

{product.redemption_instructions} - instructions to redeem a pass for the product; scroll down the product page to locate the appropriate text fields

{product.meeting_point} - meeting point of the product

{product.meeting_time} - meeting time of the product

{tour.time} - the time of the tour

{tour.code} - unique name or identifier of the tour, for example, flight number

{date} - day and date of the tour

{tour.meeting_point} - meeting point of the tour

{tour.meeting_time} - meeting time of the tour

{product.supplier_company} - the supplier name

{product.supplier_contact} - the supplier contact

{product.supplier_email} - the supplier email

{product.supplier_address} - the supplier address

{product.operator} - the operator name

{product.operator_contact} - the operator contact

{product.operator_email} - the operator email

{product.operator_address} - the operator address

{product.cancellation_policy} - the cancellation policy of the product; scroll down the product page to locate the appropriate text fields

{combination.product} - if the product was purchased with a combination, the name the other product it was purchased with

{combination.discount} - indicates the discount used for a product in combination

{promotion.name} - name of the applied promotion

{promotion.code} - code of the applied promotion

{promotion.discount} - discounted value after the promotion

{option.from_point} - Point-to-Point start location

{option.to_point} - Point-to-Point end location

{option.from_point_group} - group (zone) of the Point-to-Point start location

{option.to_point_group} - group (zone) of the Point-to-Point end location

{item.name} - item name

{item.code} - item code

{item.destination} - item destination

{item.description} - item description

{item.category} - item category

{item.tax_label} - item tax label

{item.tax_rate} - item tax rate

{ticket.code} - for assigned imported barcodes

{ticket.price} - the price per ticket

{ticket.cost} - the cost per ticket

{ticket.margin} - the margin per ticket

{ticket.price_no_tax} - the price per ticket without tax

{ticket.total} - the total price per ticket

{ticket.total_no_tax} - the total price per ticket without tax

{ticket.tax} - tax per ticket

{ticket.card_total} - how much was paid by card per ticket

{ticket.cash_total} - how much was paid in cash per ticket

{ticket.voucher_total} - how much was paid by voucher per ticket

{ticket.other_total} - how much was paid by “other” method of payment per ticket

{ticket.reference} - a Ventrata generated identifier for the ticket

{ticket.commission} - shows sales commission on a ticket

{ticket.discount} - shows discount on a ticket

{ticket.not_redeemed_warning} - shows the NOT REDEEMED / NOT A TICKET message on a printed ticket when the associated ticket was not redeemed

📗 TIP

Use the {not_redeemed_warning} variable. It allows the system to automatically detect whether the {booking.not_redeemed_warning} or {ticket.not_redeemed_warning} variable should be applied.

📒 NOTE

This variable is intended for printed tickets only. It serves as an alert for drivers and sellers so they do not allow anyone boarding with unredeemed tickets. It also helps identify cases where the ticket may have already been redeemed and discarded.

{ticket.tier} - ticket type (overwrites with name given)

{ticket.upgrades} - if a product has associated upgrades and it has been upgraded, this will print details of the upgrade

{ticket.valid_from_dow} - valid from a day of the week (eg Monday)

{ticket.valid_from_time} - valid from which time

{ticket.valid_from_date} - valid from which date

{ticket.valid_until_dow} - valid until a day of the week (eg Wednesday)

{ticket.valid_until_date} - valid until a date

{ticket.valid_until_time} - valid until a time

{ticket.updated_at} - shows in the date

{ticket.created_at} - shows in the date

{ticket.size} - number of pax

{ticket.tickets} - shows tier labels of product in booking

{ticket.unit} - shows the unit associated with the ticket

{order.code} - for imported orders

{order.balance} - shows outstanding balance of an order

{order.currency} - shows order currency

{order.notes} - displays notes added during checkout

{order.reference} - a Ventrata generated identifier for the order

{order.source} - the source the order was created from (eg web, concierge, terminal, etc)

{order.total} - the total order

{order.test} - shows whether it’s test order

{order.tax} - shows tax related to order

{order.surcharge} - shows surcharge fee

{order.paid} - shows how much was paid for an order

{order.latitude} - coordinates of where the order was made on street

{order.longitude} - coordinates of where the order was made on street

{order.ip_address} - shows IP address when booking via web

{order.user_agent} - shows client’s browser

{order.created_at} - shows the date

{order.confirmed_at} - shows the date

{order.cancelled_at} - shows the date

{order.voucher_code} - shows the voucher code used to purchase the order

{order.shift_sequence} - shows the sequence of the shift where the order was created

{order.checkout_url} - send pay now links or confirm quotes

{created_at} - the date when the gift voucher was created, including the date and time

{gift.amount} - the actual value of a gift voucher

{gift.code} - gift reference

{gift.message} - message from the purchaser

{recipient.full_name} - to whom is the gift voucher addressed to

{customer.full_name} - purchaser of the gift voucher

{gift.reference} - shows the reference number of the gift voucher

{gift.instructions} - shows the instructions associated with the gift voucher

{gift.expires_at} - shows the date when gift voucher expires

{recipient.first_name} - shows first name of the gift voucher recipient

{recipient.last_name} - shows last name of the gift voucher recipient

{recipient.email} - shows email of the gift voucher recipient

{recipient.mobile} - shows phone number of the gift voucher recipient

{recipient.language} - shows language of the gift voucher recipient

{recipient.country} - shows country of the gift voucher recipient

{recipient.address} - shows address of the gift voucher recipient

{seller.name} - the name of seller (for direct sales)

{user.name} - the name of the Ventrata user (for backoffice sales)

{terminal.name} - name of terminal

{location.name} - name of seller’s location

{shift.date} - date of shift

{shift.started_at} - when the shift started

{shift.ended_at} - when the shift ended

{reseller.name} - the reseller name

{reseller.code} - the reseller code

{reseller.band} - band assigned to a reseller

{reseller.address} - address of a reseller

{reseller.directions} - directions of a reseller

{agent.name} - the name of the concierge agent (for reseller sales)

{location.name} - the reseller outlet name

{voucher.tier} - the ticket tier specified on a voucher

{voucher.unit} - shows the ticket unit associated with the reseller voucher

{voucher.quantity} - the number of tickets specified on a voucher

{outlet.name} - the reseller sub brand

{purchase.reference} - reference number of a purchase

{purchase.total} - total price of a purchase

{purchase.total_no_tax} - price of a purchase without tax

{purchase.tax} - tax of a purchase

{purchase.updated_at} the time the purchase was updated

{purchase.created_at} - the time the purchase was created

{purchase.quantity} - count of purchases

{checkout.name} - the name of the web checkout

Big Text will print a larger font size (so it stands out more)

You can add images, such as discount badges to be presented or sponsor logos, like Calem

Barcodes come in both QR and 2D forms

Split text will format left-justified column text and an adjacent right-justified column of text

When adding a map, enter an address and it will print a picture of a map with a pin showing a location. This can be added to online or reseller’s vouchers and tickets (eg the location to redeem voucher)