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How to Use the Orders Table

An order is the top layer of the booking hierarchy in that an order can have multiple bookings, while a booking can contain multiple tickets

🔓 Optional Role Permissions: Save Searches, See Bulk Action, Data Export, Generate Reports

Default Columns

Bookings - Orders

Default Columns

The Orders subsection lists all existing reservations, using the following default columns:

  • Customer - shows the name of the person for whom the order was made

  • Order Reference - shows a unique alphanumeric string

  • Channel - the source of the sale (Terminal, Web Checkout, Backoffice, Direct API, Concierge, Sales Kiosk, custom channels)

  • PAX - the number of passengers

  • Total - total value of the order

  • Confirmed - indicates whether the order was successfully processed

📗 TIP

Columns can be easily filtered by pressing the arrow next to the column title.

Actions

The action bar between the navigation bar and the orders table enables you to perform a number of additional functions.

Action Bar

Actions

  • Search bar - filter the orders table, using any of parameter from the available columns, see Generate Report below

  • Keep Filter - when using search, tick the checkbox to make the column filters available

  • Saved Searches - press Saved Searches> Save Current Search to save your current search parameters and filtered columns, or Saved Searches > Manage Searches to edit or delete existing searches

📗 TIP

To learn more about saved searches, read our article Working with Saved Searches.

  • Reset All Filters - appears when a filter was used; press to reset filters to their default states

  • Bulk Actions - select one or multiple orders and press to apply an action on your selection; options include

Bulk Action

Description

Rebalance

balance unbalanced orders (order balance is other than 0)

Clear Customers

bulk delete all customer information from all selected orders

Cancel All

bulk cancel multiple orders; orders cancelled in bulk will have the same cancellation reason

  • Show Columns - press to add new columns, or remove existing ones from your current view

📗 TIP

The list of columns which can be added is listed at the end of this article, under Generate Report.

  • Export - export the orders table in CSV, Excel or SQL format

  • Generate Report - create charts and reports to analyse data from the orders table

📗 TIP

To learn more about reports, read our article Working with Charts and Reports.

Available Columns

See the How to Use Table Columns for the complete list.

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