Bookings
18 articles
- How to Use the Bookings TableThe Bookings tab houses all of your reservations, item or gift purchases, and keeps record of your customers and resource allocations.
- How to Use the Booking LevelBooking Level refers to the booking detail, which appears when you select a specific booking on the Bookings page.
- How to Upgrade Bookings from the DashboardUpgrade from one product to another seamlessly while maintaining important booking data intact.
- How to Use the Tickets TableTickets are the bottom layer of the booking hierarchy: an order can have multiple bookings, while a booking can contain multiple tickets
- How to Use the Orders TableAn order is the top layer of the booking hierarchy in that an order can have multiple bookings, while a booking can contain multiple tickets
- How to Create and Use TasksManage bookings using Tasks to provide exceptional customer support.
- How to Use the Extra Upgrades TableExtras are non-booking items, such as mugs as souvenirs. They have their own price and are always sold with a booking.
- How to Use the Item Purchases TableDisplay all item purchases that are sold. Unlike bookings, retail items have no travel date, expiry or capacity descriptors.
- How to Use the Adjustments TablePrice adjustments change the price of a product to match the prices on the market or because a custom price is needed
- How to Use AdjustmentsPrice adjustments are changes to the price of a product to match the prices on the market, or because a custom price may be needed.
- How to Use the Customers TableCustomers is a database of your customers’ contact information.
- How to Use the Household LevelHouseholds are a way to link all memberships and booking/redemption activity from one household.
- How to Create Members and Memberships within Existing Households
- How to Use the Gifts TableThe Gifts table provides an overview of all the gift cards sold through your operation.
- How to Use the Resource Allocations TableResource Allocations is an overview of allocated resources across all your bookings where resources where assigned.
- How to Use the Email Payment Link Using the BackofficeCreate balance due bookings for phone and group sales and let customers pay later using a secure payment link.
- How to Clear Customer DataThe General Data Protection Regulation (GDPR) is a strict EU privacy law that governs how businesses must handle customer data.
- How to Use Two-Stage RedemptionUse a two-stage redemption flow for products where attendance needs to be recorded before a ticket is used.