{{supplier.telephone}} - the phone number set up in supplier settings: tx/ticket/group

{{supplier.email}} - the email address set up in supplier settings: tx/ticket/group

{{supplier.address}} - the supplier address up in supplier settings: tx/ticket/group

{{supplier.name}} - identifies the supplier account and destination

{{booking.code}} - for imported booking codes: tx/ticket/group

{{booking.commission}} - shows the commission on a booking

{{booking.created_at}} - shows when the booking was created in dd/mm/yyyy format tx/ticket/group

{{booking.created_at_dow}} - shows the day of the week of booking creation tx/ticket/group

{{booking.created_at_time}} - shows the time of booking creation tx/ticket/group

{{booking.date}} - the travel time ticket/group

{{booking.pickup_time}} - pickup time (for bookings with pickups) ticket/group

{{booking.pickup_requested}} - if the customer requested a pickup

{{booking.reference}} - Ventrata generated unique identifier for the booking

{{booking.supplier_reference}} - Ventrata generated unique identifier for the booking supplier

{{booking.reseller_reference}} - Ventrata generated unique identifier for the booking reseller

{{booking.status}} - status of the booking in Ventrata

{{booking.size}} - for one ticket per booking, it will print how many adults, children, etc

{{booking.tax}} - if the tax rate is set on the product, it will print the tax added

{{booking.tickets}} - lists the number of tickets in the booking by tier

{{booking.tiers}} - identifies the ticket tier

{{booking.package}} - the name of the package that was booked

{{booking.package_option}} - the name of the option of package that was booked

{{booking.primary}} - tells you whether it is the primary product (the first one that was added) in an order (yes / no)

{{booking.pass}} - if the product is inside a pass this returns the reference of the pass

{{booking.total}} - the total price for a booking

{{booking.total_no_tax}} - shows booking total without tax applied

{{booking.cost}} - shows the cost of the booking

{{booking.margin}} - shows the margin on a booking

{{booking.card_total}} - shows total value according to used payment form

{{booking.cash_total}} - shows total value according to used payment form

{{booking.voucher_total}} - shows total value according to used payment form

{{booking.other_total}} - shows total value according to used payment form

{{booking.public_notes}} - notes added by concierge / reseller agents when booking on behalf of a client (eg a vegetarian option for lunch)

{{booking.private_notes}} - private notes added by concierge / reseller agents

{{booking.pickup_notes}} - notes regarding pickup

{{booking.notices}} - shows booking notices (set in a dashboard)

{{booking.redeemed_at}} - shows the date of redemption in the dd/mm/yyyy format

{{booking.redeemed_at_dow}} - shows which day of the week was booking redeemed

{{booking.redeemed_at_time}} - shows the time of redemption

{{booking.discount}} - shows discount on a booking

{{booking.charity_roundup}} - shows the charity roundup

{{booking.meeting_point}} - shows the meeting point

{{booking.meeting_time}} - shows the meeting time

{{booking.valid_until_date}} - valid until a date

{{booking.valid_from_date}} - valid from a date

{{booking.valid_until_time}} - valid until which time

{{booking.valid_from_time}} - valid from which time

{{booking.valid_until_dow}} - valid until a day of a week

{{booking.valid_from_dow}} - valid from a day of a week

{{booking.updated_at}} - shows when the booking was updated in dd/mm/yyyy format

{{booking.cancelled_at}} - shows when the booking was cancelled in dd/mm/yyyy format

{{booking.not_redeemed_warning}} - this should only come up on tickets, so that the drivers/sellers know that they shouldn’t accept anyone boarding with this ticket as it needs to be firstly redeemed or it may be a discarded redeemed ticket and the ticket has already been redeemed.

{{booking.expires_on}} - indicates when the booking expires

{{booking.upgrades}} - shows booking upgrades (extras)

{{booking.purchases}} - shows booking purchases

{{booking.resource_allocations}} - shows resource allocations

{{booking.duration}} - duration of the booking taken from product details

{{booking.meeting_point_coordinates}} - latitude and longitude of the meeting point

{{booking.pdf_url}} - voucher URL to a PDF file

{{booking.pkpass_url}} - voucher URL to a PKPASS file, which can be added to a digital wallet

{{product.operator_mobile}} - phone number of the operator

{{booking.tour_group}} - shows the Tour Group set up on the product

{{booking.opening_hours}} - opening hours of the product

{{booking.dropoff_time}} - shows the dropoff time set up in product details

{{booking.units}} - shows the list of booked units

{{booking.open_dated}} - shows whether the booking is open dated or not

{{booking.valid_from}} - shows the date since when the booking is valid

{{booking.active_from_iso8601}} - shows the date since when the booking is valid in YYYY-MM-DD format

{{booking.active_to_iso8601}} - shows the date when the booking expires in YYYY-MM-DD format

{{booking.question_answers}} - shows the answer for questions associated with the booking

{{customer.full_name}} - the name and surname of customer

{{customer.first_name}} - the first name of customer

{{customer.last_name}} - the last name of customer

{{customer.email}} - the email address of customer

{{customer.mobile}} - the phone number of customer

{{customer.company}} - the company of customer

{{customer.notes}} - the notes of customer

{{customer.language}} - the language of customer

{{customer.country}} - the country of customer

{{customer.address}} - the address of customer

{{customer.postal_code}} - shows the postal code of the customer

{{customer.tax_id}} - shows customer’s tax ID

{{customer.tax_office}} - shows the customer tax office

{{dropoff.name}} - name of the dropoff

{{dropoff.instructions}} - instructions for a dropoff

{{pickup.name}} - name of the pickup

{{pickup.address}} - address of a pickup

{{pickup.directions}} - directions of a pickup

{{hotel.name}} - the hotel pickup name

{{product.name}} - product name

{{product.code}} - product code

{{product.caption}} - a short one sentence marketing caption; scroll down the product page to locate the appropriate text fields

{{product.description}} - a short one paragraph description; scroll down the product page to locate the appropriate text fields

{{product.destination}} - destination to which product belongs to

{{product.inclusions}} - product inclusions

{{option.name}} - option name

{{option.description}} - brief summary of the option

{{option.code}} - code of the option

{{option.language}} - language of the option

{{option.meeting_point}} - meeting point of the option

{{option.meeting_time}} - meeting time of the option

{{product.booking_terms}} - booking terms of the product; scroll down the product page to locate the appropriate text fields

{{product.usage_instructions}} - instructions on the correct usage of the product; scroll down the product page to locate the appropriate text fields

{{product.redemption_instructions}} - instructions to redeem a pass for the product; scroll down the product page to locate the appropriate text fields

{{product.meeting_point}} - meeting point of the product

{{product.meeting_time}} - meeting time of the product

{{tour.time}} - the time of the tour

{{tour.code}} - unique name or identifier of the tour, for example, flight number

{{date}} - day and date of the tour

{{tour.meeting_point}} - meeting point of the tour

{{tour.meeting_time}} - meeting time of the tour

{{product.supplier_company}} - the supplier name

{{product.supplier_contact}} - the supplier contact

{{product.supplier_email}} - the supplier email

{{product.supplier_address}} - the supplier address

{{product.operator}} - the operator name

{{product.operator_contact}} - the operator contact

{{product.operator_email}} - the operator email

{{product.operator_address}} - the operator address

{{product.cancellation_policy}} - the cancellation policy of the product; scroll down the product page to locate the appropriate text fields

{{combination.product}} - if the product was purchased with a combination, the name the other product it was purchased with

{{combination.discount}} - indicates the discount used for a product in combination

{{promotion.name}} - name of the applied promotion

{{promotion.code}} - code of the applied promotion

{{promotion.discount}} - discounted value after the promotion

{{option.from_point}} - Point-to-Point start location

{{option.to_point}} - Point-to-Point end location

{{option.from_point_group}} - group (zone) of the Point-to-Point start location

{{option.to_point_group}} - group (zone) of the Point-to-Point end location

{{item.name}} - item name

{{item.code}} - item code

{{item.destination}} - item destination

{{item.description}} - item description

{{item.category}} - item category

{{item.tax_label}} - item tax label

{{item.tax_rate}} - item tax rate

{{ticket.code}} - for assigned imported barcodes

{{ticket.price}} - the price per ticket

{{ticket.cost}} - the cost per ticket

{{ticket.margin}} - the margin per ticket

{{ticket.price_no_tax}} - the price per ticket without tax

{{ticket.total}} - the total price per ticket

{{ticket.total_no_tax}} - the total price per ticket without tax

{{ticket.tax}} - tax per ticket

{{ticket.card_total}} - how much was paid by card per ticket

{{ticket.cash_total}} - how much was paid in cash per ticket

{{ticket.voucher_total}} - how much was paid by voucher per ticket

{{ticket.other_total}} - how much was paid by “other” method of payment per ticket

{{ticket.reference}} - a Ventrata generated identifier for the ticket

{{ticket.commission}} - shows sales commission on a ticket

{{ticket.discount}} - shows discount on a ticket

{{ticket.tier}} - ticket type (overwrites with name given)

{{ticket.upgrades}} - if a product has associated upgrades and it has been upgraded, this will print details of the upgrade

{{ticket.valid_from_dow}} - valid from a day of the week (eg Monday)

{{ticket.valid_from_time}} - valid from which time

{{ticket.valid_from_date}} - valid from which date

{{ticket.valid_until_dow}} - valid until a day of the week (eg Wednesday)

{{ticket.valid_until_date}} - valid until a date

{{ticket.valid_until_time}} - valid until a tme

{{ticket.updated_at}} - shows in the date in dd/mm/yyyy format

{{ticket.created_at}} - shows in the date in dd/mm/yyyy format

{{ticket.size}} - number of pax

{{ticket.tickets}} - shows tier labels of product in booking

{{ticket.unit}} - shows the unit associated with the ticket

{{order.code}} - for imported orders

{{order.balance}} - shows outstanding balance of an order

{{order.currency}} - shows order currency

{{order.notes}} - displays notes added during checkout

{{order.reference}} - a Ventrata generated identifier for the order

{{order.source}} - the source the order was created from (eg web, concierge, terminal, etc)

{{order.total}} - the total order

{{order.test}} - shows whether it’s test order

{{order.tax}} - shows tax related to order

{{order.surcharge}} - shows surcharge fee

{{order.paid}} - shows how much was paid for an order

{{order.latitude}} - coordinates of where the order was made on street

{{order.longitude}} - coordinates of where the order was made on street

{{order.ip_address}} - shows IP address when booking via web

{{order.user_agent}} - shows client’s browser

{{order.created_at}} - shows the date in dd/mm/yyyy format

{{order.confirmed_at}} - shows the date in dd/mm/yyyy format

{{order.cancelled_at}} - shows the date in dd/mm/yyyy format

{{order.voucher_code}} - shows the voucher code used to purchase the order

{{order.shift_sequence}} - shows the sequence of the shift where the order was created

{{gift.amount}} - the actual value of a gift voucher

{{gift.code}} - gift reference

{{gift.message}} - message from the purchaser

{{recipient.full_name}} - to whom is the gift voucher addressed to

{{customer.full_name}} - purchaser of the gift voucher

{{gift.reference}} - shows the reference number of the gift voucher

{{gift.instructions}} - shows the instructions associated with the gift voucher

{{gift.expires_at}} - shows the date when gift voucher expires

{{recipient.first_name}} - shows first name of the gift voucher recipient

{{recipient.last_name}} - shows last name of the gift voucher recipient

{{recipient.email}} - shows email of the gift voucher recipient

{{recipient.mobile}} - shows phone number of the gift voucher recipient

{{recipient.language}} - shows language of the gift voucher recipient

{{recipient.country}} - shows country of the gift voucher recipient

{{recipient.address}} - shows address of the gift voucher recipient

{{seller.name}} - the name of seller (for direct sales)

{{user.name}} - the name of the Ventrata user (for backoffice sales)

{{terminal.name}} - name of terminal

{{location.name}} - name of seller’s location

{{shift.date}} - date of shift

{{shift.started_at}} - when the shift started

{{shift.ended_at}} - when the shift ended

{{reseller.name}} - the reseller name

{{reseller.code}} - the reseller code

{{reseller.band}} - band assigned to a reseller

{{reseller.address}} - address of a reseller

{{reseller.directions}} - directions of a reseller

{{agent.name}} - the name of the concierge agent (for reseller sales)

{{location.name}} - the reseller outlet name

{{voucher.tier}} - the ticket tier specified on a voucher

{{voucher.unit}} - shows the ticket unit associated with the reseller voucher

{{voucher.quantity}} - the number of tickets specified on a voucher

{{outlet.name}} - the reseller sub brand

{{purchase.reference}} - reference number of a purchase

{{purchase.total}} - total price of a purchase

{{purchase.total_no_tax}} - price of a purchase without tax

{{purchase.tax}} - tax of a purchase

{{purchase.updated_at}} the time the purchase was updated

{{purchase.created_at}} - the time the purchase was created

{{purchase.quantity}} - count of purchases

{{checkout.name}} - the name of the web checkout, where the booking was made