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How to Create Vouchers
How to Create Vouchers

A reseller voucher is a document issued by a reseller that entitles a customer to a service sold on behalf of the service provider.

Lucia Burin Sestakova avatar
Written by Lucia Burin Sestakova
Updated over a month ago

šŸ” Required Role Permissions: Vouchers

A reseller voucher is a document issued by a reseller that entitles a customer to a service, such as a tour, hotel stay, or transportation, sold on behalf of the original service provider. The voucher serves as proof of purchase and must be presented by the customer to redeem the service.

Create a New Voucher

  1. In the Ventrata dashboard, go to Resellers > Vouchers.

  2. Press the + New Voucher button.

  3. Select the voucher reseller.

  4. Keep the 'Active' box checked to make the voucher usable.

  5. Check the 'Test' box to use the voucher for testing. This will exclude the voucher from your accounting.

  6. Select the voucher validity period.

  7. Select in which destination the voucher can be used.

  8. Select a product in the destination, option (if any) and units.

  9. Define how many tickets can be purchased with one code, see Random Codes.

  10. Enter the price of the products.

  11. Enter the commission value for the reseller.

  12. Select a settlement method.

    • Bill to my account - funds collected in cash or by card clear into the operationsā€™ account without the resellerā€™s commission

    • Collect to my commission as a deposit - used with wholesalers; the reseller collects their commission as deposit from the customer, and the rest is paid by the customer at the tour

    • Pay later - used for promoter sales; the operation pays a commission to the reseller, who referred a customer to the operation at a later date

  13. Enter a voucher reference or have the system generate one.

  14. Enter notes, if any.

  15. Define voucher code structure:

    • Check digit - enable if you are using EAN-13 barcodes that use a check digit

    • Prefix - enter a prefix that all generated codes will start with

      • Number Range - enter a from and to number and all vouchers will be assigned a sequential number

        • Bill Gap - check to be able to invoice the reseller on the skipped vouchers as they will have been sold (common with physical booklets of vouchers)


          šŸ“— TIP

          If a voucher number does not follow the sequence (1, 2, 3, 4, and then 9 comes in), the system automatically creates bookings with voucher numbers that fill the gap between the last and newest booking (5, 6, 7 and 8 - called ā€˜bill gap vouchersā€™).


      • Random Codes - enter how many codes (between 1 and 15 000, excluding) will be generated for this voucher

      • CSV Upload - upload a CSV file with a set of codes

    • Voucher Blocks - add voucher numbers, that once cancelled cannot be re-booked

  16. Press the Create Voucher button.

When the voucher is created, you can

  • Delete the voucher

  • Download the voucher codes in Excel or CSV format

  • Print the voucher template

  • Update the voucher

  • When you Create Voucher you can Download Codes or Print Voucher after that.
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