In the Ventrata terminal app, go to the Sales tab.
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Tap the Reseller Voucher button.
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Select the reseller who sold the voucher to the customer.
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On the Scan Voucher page, you can take a picture of the voucher by tapping on the Take Picture button.
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📗 TIP

You can take multiple pictures after one another. The number of pictures taken is indicated on the Done button in parentheses ( ). The pictures are then available from the booking in the Ventrata dashboard. You may opt to to skip this step by pressing the Skip button in the top right corner of the page.

Review your pictures by tapping on the circle in the bottom right corner of the scan area.
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Delete pictures by pressing the bin icon or tap outside the picture to return to the Scan Voucher page.

Press the Done button to move on to the next step.

Select the product category.
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Select the product.
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Fill in the booking form for the product.
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📗 TIP

To learn about the different types of booking form, take a read in our article on New Booking.

Press the Add button.
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Select which products the customer wants to redeem right away and which ones later.
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📗 TIP

You may also press the Redeem All button to check all products and continue.
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Press the Continue button.
On the Delivery Method page, select the delivery mode by tapping the green button :

Select delivery method:
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If the Scan City Pass delivery method was selected, select each order and scan the customer's City Pass.
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Press the Continue button.
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Once the tickets are delivered, a confirmation page is shown and a new order can be placed on the device.
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