📗 TIP
If you need guidance on how to activate and log in to your device, read our article on How to Activate a Terminal.
A reseller voucher is a document distributed by a reseller and issued by a supplier that entitles a customer to a service, such as a tour, hotel stay, or transportation, sold on behalf of the original service provider. The voucher serves as proof of purchase and must be presented by the customer to redeem the service.
Prerequisites:
In the Ventrata terminal app, go to the Sales
tab.Tap the Reseller Voucher button.
Reseller Voucher
Select the reseller who sold the voucher to the customer.
Select Reseller
On the Take photo page, take a picture of the voucher by tapping the blue circle at the bottom of the screen.
Take Photo
📗 TIP
You can retake the picture using the cycling arrows
symbol in the bottom-left corner of the screen, or skip the photo by pressing the Skip button in the top-right corner. Press the Done button to move to the next step.
Take Photo
On the Add Voucher page, press the Add voucher photo field to include additional photos of the voucher.
Use 'Code' field to enter the voucher code:
Automatically - use the camera
icon to scan the voucher; the code is filled in automaticallyManually - use the keyboard
icon to enter the voucher code
Add Voucher
📒 NOTE
The 'Code' field is mandatory only if the 'Voucher Required' field is enabled on the reseller detail.
Voucher Required
When ready, press the Continue button.
Continue
Select the product category.
Select Category
Select the product.
Select Product
Fill in the booking form for the product.
📗 TIPTo learn about the different booking form types, see our article on New Booking.
Press the Add button.
Add Product
In case of a package product, select which products the customer wants to redeem right away and which ones later.
📗 TIPYou can also press the Redeem All button to check all products and continue.
Redemption
Press the Continue button.
On the Delivery Method page, select the delivery mode by tapping the green button:Ticket Per Person (default value) - one ticket for each person in the group
Single Group Ticket - one ticket for the entire group
Select one or more delivery methods:
Print Tickets - if a printer is available, you can print out the tickets
Send via SMS - select country code and enter phone number
Send via Email - enter email address
Send via QR code - a QR code is generated on your device after the tickets are paid for, the customer can take a picture of it and keep the ticket(s) on their phone
Scan City Pass - guidance in the next step
📒 NOTE
If the Scan City Pass delivery method was selected, select each order and scan the customer's City Pass.
Press the Continue button.
Continue
Once the tickets are delivered, a confirmation page is shown and a new order can be created.
Success