📗 TIP
If you need guidance on how to activate and log into your device, read our article on How to Activate a Terminal.
A reseller gift voucher is a value-based voucher distributed by a reseller and issued by a supplier. Instead of being tied to a specific product, it represents a monetary amount that can be redeemed—fully or partially—against one or more products sold on behalf of the original service provider.
The gift voucher serves as proof of purchase and must be presented by the customer at the time of redemption.
Prerequisites
The desired resellers are allowed on the Location.
The 'Reseller Voucher' payment method is enabled on the Location.
The 'Allow Gifts' is enabled on the Location.
The gift voucher minimum and maximum gift voucher amounts are configured in the Supplier Settings.
In the Ventrata terminal app, go to the Sales
tab.Tap the Reseller Gift Voucher button.
Reseller Gift Voucher
Select the reseller who sold the gift voucher to the customer.
Select Reseller
On the Take photo page, take a picture of the voucher by tapping the blue circle at the bottom of the screen.
Take Photo
On the Add Voucher page, press the Add voucher photo field to include additional photos of the voucher.
📒 NOTE
The 'Allow Voucher File' field in the reseller details must be enabled to allow voucher photos to be added.
Allow Voucher File
Use 'Code' field to enter the voucher code:
Automatically - use the camera
icon to scan the voucher; the code is filled in automaticallyManually - use the keyboard
icon to enter the voucher code
Add Voucher
📒 NOTE
The 'Code' field is mandatory only if the 'Voucher Required' field is enabled on the reseller detail.
Voucher Required
When ready, press the Continue button.
Continue
Enter the gift voucher amount.
📗 TIP
The minimum value of the gift voucher is determined by the value entered in the 'Gift Card Min Amount' field in the Supplier Settings.
Press the Add button to continue.
Gift Card
On the Delivery Method page, select how the gift voucher should be delivered by
Print Tickets – if a printer is available
Send via SMS – select country code and enter phone number
Send via Email – enter email address
Send via QR Code – a QR code is generated on your device for the customer to scan or save
Scan City Pass – guidance in the next step
📒 NOTE
If the Scan City Pass delivery method is selected, select each order and scan the customer’s City Pass.
Press the Continue button.
Continue
Once the tickets are delivered, a confirmation page is shown.
The device is now ready for a new order.
Success