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How to Redeem Reseller Vouchers in the MMB Portal

The Redeem Reseller Voucher Flow allows customers to select a date and tour time for their voucher.

Product Setup

📗 TIP

Understand how each product field behaves in the product settings.

Availability Section

Field

✅ Enabled / ❌ Disabled

Date Required

Date Required

Web Checkout & MMB Section

Field

✅ Enabled / ❌ Disabled

Checkin Allowed

Checkin Allowed


Redeem Reseller Voucher Flow

  1. Log in to the MMB portal using the Booking reference method:

    • Booking reference - enter the reseller voucher reference

    • Last Name - enter the customer's last name

  2. Note the validity period of the voucher.

    Voucher Validity


    📗 TIP

    Voucher validity is configured in the Ticketing & Redemption section of the product settings. Hover over the validity period to see the exact number of days in the tooltip.

    Voucher Validity


  3. Press the Pick a Date button.

    Pick a Date

  4. Select a date for the product.

  5. Press Continue to confirm.

    Choose a Date

  6. Enter customer details as configured at the product level.

    Contact Details

  7. Press Confirm to continue.


    📒 NOTE

    A booking confirmation email is sent to the customer's email address. No payment is made at this stage.


  8. Review the selected date & time on the voucher detail.

    Date & Time

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