Product Setup
📗 TIP
Understand how each product field behaves in the product settings.
Packages & Memberships Section
Packages & Memberships Section
Field | ✅ Enabled / ❌ Disabled | Settings |
Package | ✅ | |
Package Multi-Date | ✅ | |
Validity Days | a value must be set (0 or more) | |
Package Product | ❌ | |
Pass | ❌ |
Package Settings
📒 NOTE
Validity Days = 0 enforces same-day travel for all includes in the package
Validity Days > 0 allows date flexibility across includes
Refer to these examples on how to use the 'Validity Days' field with multi-date packages.
Availability Section
Availability Section
Field | ✅ Enabled / ❌ Disabled | Settings |
Date Required | ❌ |
Date Required
Web Checkout & MMB Section
Web Checkout & MMB Section
Field | ✅ Enabled / ❌ Disabled | Settings |
Checkin Allowed | ✅ | |
Checkin Reschedule Allowed | ✅ | |
Checkin Reschedule Extra Notice | minimum time before travel when reschedule is allowed |
Checkin Settings
Includes Setup
Field | ✅ Enabled / ❌ Disabled | Settings |
Optional | ❌ | optional includes are not supported |
Optional
Pass vs Non-Pass
Pass type multi-date packages
A pass type multi-date package is a package where included products are independent and can be used, scheduled, or managed separately within the package’s validity period.
A pass type multi-date package is a package where included products are independent and can be used, scheduled, or managed separately within the package’s validity period.
Each include functions as its own booking, allowing customers to pick includes individually, reschedule or cancel them one by one, and use them on different dates or times.
Example: a city pass that includes a museum ticket, a bus tour, and an attraction entry — each experience can be used independently.
Non-Pass type multi-date packages
A non-pass type multi-date package is a package where all included products are interdependent and must be used together. Individual includes cannot function, be rescheduled, or be cancelled on their own.
A non-pass type multi-date package is a package where all included products are interdependent and must be used together. Individual includes cannot function, be rescheduled, or be cancelled on their own.
Example: a cable car up + down package — both rides are required for the experience to work, so they are managed as a single unit.
Because of this dependency, availability and rescheduling are handled at the package level, not per include.
Actions | Pass | Non-Pass |
Pick includes | ✅ | ❌ |
Cancel individual includes | ✅ | ❌ |
Manage availability on the package level | ❌ | ✅ |
|  | 
|
Reschedule Flow
Log into the MMB portal.
Locate the booking in the list.
Press the Reschedule booking button.
Reschedule Booking
📒 NOTE
Unlike the Pass Type multi-date packages, Non-Pass Type packages do not support include level rescheduling.
. 
Pass Type vs Non-Pass Type
Select an include.
Select Include
Select a new date and press the Save button.
Choose a Date
Repeat for all other includes.
📒 NOTE
If the new tour dates or times are priced higher, the customer will be required to pay the difference.
Press Confirm.
Confirm
The new date/time appears on the booking overview.
Reschedule Tour Time