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How to Manage Point to Point

Manage rates and availability of Point to Point products.

Point to Point are types of products which offer transfer from one point to another. Think of it as a shuttle service with intermittent stops. In Ventrata terminology stops are called points, which are grouped into point groups, or zones, and the time table of your service is divided into runs, or cycles, which are intervals of transfer.

📗 TIP

To learn how to set up your product as a Point to Point, read our article How to Create a Point to Point Product.


Manage Rates

Prerequisites:

  • Tickets (adult, children, etc.) for the product are set up

Single Rate

Set a base rate for all start and all finish point groups. This means that the same rate applies for any combination of journeys, regardless of the distance, whether it is a journey between two consecutive points, or one between two points the furthest apart. You can use this rate for journeys within a point group.

  1. In your Ventrata dashboard, go to Product > Products.

    Products - Products

    Products

  2. Select your Point to Point product.

  3. Go to the Rates tab.

    Rates

  4. In the modifiers section, select ‘Any From Point Groups’ and ‘Any To Point Groups’.

    Point to Point Modifiers

  5. Enter a price for each ticket type.

    Rates

  6. Press the SAVE CHANGES button.

Save Changes

Point Group to Point Group Rates

Set separate rates for journeys between different point groups. Manually adjust the price based on the distance or travel time between two point groups.

  1. In your Ventrata dashboard, go to Product > Products.

    Products - Products

    Products

  2. Select your Point to Point product.

  3. Go to the Rates tab.

    Rates

  4. Press the MODIFIERS button and select 'From Point Groups' and 'To Point Groups'.

  5. Enter a price for each point and ticket type combination.

    Rates

  6. Press the SAVE CHANGES button.

    Save Changes

📗 TIP

You can make use of Ventrata’s dynamic pricing tool to automatically adjust your rates based on predefined criteria. To learn more about his capability, read our article on Fares.


Manage Run Availability

Availability encompasses a set of parameters (capacity, opening hours) that are taken into account when a booking is taking place. With Point to Point products you are more likely to manage product availability around runs.

Prerequisites:

  1. In your Ventrata dashboard, go to Product > Products.

    Products - Products

    Products

  2. Select your Point to Point product.

  3. On the product page, go to the General Availability tab.

    General Availability

    General Availability

  4. Select 'Run' on the vertical axis and select 'Weekday' on the horizontal axis.

  5. Select one of the runs and enter the run's capacity for every day of the week.


    📗 TIP

    If you have resources, you have the option to use their capacity. Learn more about resources in our article How to Use Resources and Resource Groups.


  6. Press the Save button.

    Run Capacity

    Run Availability

  7. Select a run availability where the run and day of the week cross.

  8. Uncheck 'Open' to close availability for the selected run on the selected day.
    Press the Save button.

    Close Run Availability

    Close Availability

📗 TIP

Find out more about availability in our articles Availability Management and How to Set Product Availability.


Verify Availability in the Calendar

  1. Go to Calendar.

  2. Create a manifest for your Point to Point product.

  3. Go to Calendar > [point-to-point-manifest].

    Calendar

  4. Every combination of point-to-point is displayed under the Options column, while the exact time schedule is calculated based on the information provided in the run setup. Check whether the availability displayed in the calendar matches that in General Availability.

    Point to Point Product Manifest

    Manifest


Track Customer Movement

View exactly who is boarding and disembarking at each stop using the 'Run' column in your calendar view.

📒 NOTE

From an operational perspective, resource allocations setup to maintain capacity across the route are no longer need, as the manifest view now allows you to track the movement of customers in Point to Point products with or without resources.

  1. Go to Calendar and select the manifest for your point to point product.

  2. Select the 'Run' column in the selector.

  3. Press the refresh button.

    Select Columns

  4. Based on your preferred view (PAX, Limit, Resources, etc.), availability for any given date is shown.

    Run Availability

  5. Click the availability for the desired run to view the manifest detail.

    Each row is highlighted with a color indicating one of the following states:

    • Grey - no change, customers remaining onboard

    • Green - customers boarding

    • Red - customers disembarking

    Manifest Indicators


    📒 NOTE

    A colour-coded indicator is also displayed next to each stop, showing the number of customers boarding, remaining on board or disembarking.



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