🔐 Required Role Permissions: Brands
Managing more than one brand in your portfolio is now even easier. If you have a number of brands that you need to manage, you no longer have to manually input them for each supplier or destination. Brands have been moved to their own dedicated section with a single drop-down menu allowing you to assign a brand to each portal and checkout.
All customer facing communications will now have the selected brand assigned to the checkout or portal that sold the ticket, with non-branded checkouts defaulting to the destination/supplier brand.
These changes are designed to save you time and ensure your brands are represented correctly.
To implement these changes, follow these steps:
Go to Products > Brands.
Products - Brands
Press the + New Brand button.
New Brand
Fill in the 'Name'. This is the Brand name.
Brand Name
Fill in the 'Contact Name'. This will be the name shown as the sender in emails from the business associated with this brand.
Contact Name
❗️IMPORTANT ❗️
Apple Wallet in email vouchers from your business will only work if the 'Contact Name' is filled in.
Fill in any important contact details.
Brand Contact Details
The 'Postmark Domain' field displays the default domain for all Ventrata-generated emails.
⛔️ WARNING
Before making any changes to this field, please contact your Ventrata Customer Success Representative, as it may affect background dependencies and lead to the failure of all Ventrata-generated emails.
Postmark Domain
Set up the colour scheme of the Brand:
Color - prices, Add to cart button, number of passengers, etc. will be displayed in this colour on both the web checkout (unless overridden on the checkout level) and the terminal app
Secondary Color - secondary web elements, like the More info button on the web checkout (unless overridden on the checkout level), or all button elements on the terminal app, will be displayed in this colour
Background Color - for instance, the background behind certain button elements in the terminal app
Brand Colours
Upload Brand images:
Favicon - displayed on the browser tab
Logo - brand logo used in emails and customer-facing communication
Checkout logo - brand logo, displayed in the header of the checkout website
Brand Logos
Press the Create Brand button.
Create Brand
You can create multiple brands this way and apply them to:
Supplier Settings
Destinations
Web Checkouts
Sales Portals
Apply Custom Brand to Supplier
Go to Supplier Settings.
Supplier Settings
Press the Edit Details button.
Edit Supplier Details
Scroll down the window to the Brand section.
Brand
Select the brand you want to associate with the brand owner.
Press the Update Supplier button.
Update Supplier
Apply Custom Brand to Destination
Go to Products > Destinations.
Products - Destinations
Select an existing destination.
On the details page, press the Edit details button.
Edit Destination Details
Scroll down the window to the Brand section.
Brand
Select the brand you want to associate with the selected destination.
Press the Update Destination button.
Update Destination
📒 NOTE
The supplier's brand will be applied to destinations with no Brands applied at Destination level.
Apply Custom Brand to Web Checkout
Go to Web Checkout > Checkouts.
Web Checkouts - Checkouts
📗 TIP
Learn more about Web Checkouts here.
Select an existing checkout.
On the details page, press the Edit details button.
Edit Checkout Details
Scroll down the window to the Brand section.
Brand
Select the brand you want to associate with the current web checkout.
Press the Update Checkout button.
Update Checkout
Apply Custom Brand to Sales Portals
Go to Resellers > Portals.
Resellers - Portals
📗 TIP
Learn more about Portals here.
Select an existing portal.
Select the brand you want to associate with the selected Sales Portal.
Brand
Press the Update Portal button.
Update Portal