Ventrata

A comparison product can be a premium product for a higher price with extras included in the attraction or a variation of the same product for the same price. ​

___________________________________________________________

In your Ventrata dashboard, go to Products &gt; Products.

Go to the Comparisons (Up-sell) tab.

Press the + NEW COMPARISON button. ​

Keep the 'Up-sell' box checked to offer this comparison.

Select booking which options should offer a comparison or do nothing to keep all options. ​

If the product has no options, keep the default 'All Options' selection.

📗 TIP This is the product with which the customer can REPLACE their first choice. ​

Configure a time tolerance in minutes to allow the system to search for the next valid configured tour time on the upsold product within that tolerance window.

Map units of the comparison product to those of the original product.

📗 TIP This appears on the web checkout when selecting a comparison product. ​

Select which sources can offer the comparison.

Press the Create Comparison button. ​

1. In your Ventrata dashboard, go to Products &gt; Products.
 
 Products - Products
 Products
 
2. Select an existing product.
3. Go to the Comparisons (Up-sell) tab.
 
 
 Comparison (Up-Sell)
 
4. Press the + NEW COMPARISON button. ​
 + New Comparison
 New Comparison
 
5. Keep the 'Up-sell' box checked to offer this comparison.
6. Select booking which options should offer a comparison or do nothing to keep all options. ​
 Up-Sell &amp; Option
 Option
 
 ___________________________________________________________
 📗 TIP
 If the product has no options, keep the default 'All Options' selection.
 
 ___________________________________________________________
 
7. Select the comparison product.
 
 Other Product
 Other Product
 
 ___________________________________________________________
 📗 TIP This is the product with which the customer can REPLACE their first choice. ​
 ___________________________________________________________
 
8. Configure a time tolerance in minutes to allow the system to search for the next valid configured tour time on the upsold product within that tolerance window.
 
 
 Tour Time Tolerance
 
9. Map units of the comparison product to those of the original product.
 
 Map Unit
 Map Units
 
10. Enter a description.
 
 Description
 Description
 
 ___________________________________________________________
 📗 TIP This appears on the web checkout when selecting a comparison product. ​
 ___________________________________________________________
 
11. Select which sources can offer the comparison.
 
 Sources
 Sources
 
12. Press the Create Comparison button. ​
 Create Comparison
 Create Comparison

Comparisons are not available through the Backoffice channel.

The customer selects a product, number of tickets, and tour time. Before the selection of a payment method, the customer may decide to change their selection to a potentially more advantageous offer. ​

The seller at the attraction <a href="https://support.ventrata.com/en/articles/9526041-how-to-use-scan">scans</a> the customer's ticket. Using the three dots on the booking detail, they can select the Comparisons (Up-sell) option and offer an alternative product.

The seller can also look up a booking from the <a href="https://support.ventrata.com/en/articles/9521666-how-to-create-manifests">manifest</a>. Using the same three dots on the booking detail, they can select the Comparisons (Up-sell) option and offer an alternative product.

Create comparisons to products which can be offered INSTEAD OF another product.

How to Create Comparisons (Up-Sell)

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How to Create Comparisons (Up-Sell)

What are comparisons?

Create Comparisons (Up-sell)

Comparisons Flow

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Manifest