Create attractive discounts for your customers by using promotions. You have the choice to create your own promotion codes or have the Ventrata dashboard generate random codes.

📗 TIP

Learn How to Create Promotions.

Prerequisites:

The promotion is created.
The promotion can be applied to the right products.

Allow Promotions at the Location

Choose whether all promotions or only selected ones can be applied at a location.

In the Ventrata Dashboard, go to Ticket Terminals > Locations.

Locations
Select the appropriate location.
Keep the 'Allow All Promotions' and 'Allow No Promotion' boxes checked. This allows any applicable promotion at this location, and also allows bookings without a promotion.
To allow only specific promotions, uncheck 'Allow All Promotions' and select the promotions that can be applied at this location.

Allow / Disallow Settings
📗 TIP
Learn How to Use the Allow / Disallow Settings.
Review the other allow / disallow settings to make sure the products, options, and resellers you need are allowed.
Press the Update Location button.

Update Location

Promotions on Standalone Products

When a promotion is applied to a standalone product, the discount is applied to the booked tickets based on the promotion scheme.

Percentage Off - each eligible ticket is discounted by the percentage set on the promotion.
X for Y - a volume discount, such as "2 for 1", for tickets of the same type.
Per-Ticket Discount - a fixed amount is deducted from each eligible ticket.
Per-Booking Discount - a fixed amount is deducted from the whole booking, regardless of the number of tickets.

📗 TIP
Learn more about promotion schemes in How to Create Promotions.

Promotions on Package Products

When a promotion is applied to a package, the discount is split between the package's includes. The 'Apply Discount' box on each include controls which includes receive it.

Prerequisites:

Check whether 'Package Include Pricing' is enabled on the package (Packages & Memberships section of the product detail).
Check which includes have the 'Apply Discount' box checked. The 'Apply Discount' box on each include controls which includes receive it.

Apply Discount	Result
✅ (default)	The include can receive a share of the discount.
🔲	The include stays at full price, and the discount goes to the other includes.

Percentage Promotions

The discount is split proportionally between the includes that have 'Apply Discount' checked. How the discount amount is calculated depends on how the package is priced.

Packages with 'Package Include Pricing'

The package price comes from its includes, so the percentage is calculated only from the prices of includes with 'Apply Discount' checked. Includes with the box unchecked do not count towards the discount.

📘 EXAMPLE

A package costs €38.50. It contains:

Include 1 = €27.50 ('Apply Discount' checked)

Include 2 = €11.00 ('Apply Discount' unchecked)

With a 50% promotion:

Include 1 = 27.50 x 50% = €13.75
Include 2 = €11.00 (full price)
Package total = 13.75 + 11.00 = €24.75

Packages with their own rate

The percentage is calculated from the package rate. The full discount is then assigned to the includes that have 'Apply Discount' checked. Includes with the box unchecked keep their share of the package price.

📘 EXAMPLE

A package costs £50. Its price is split between two includes:

Include 1 = £44.39 ('Apply Discount' checked)

Include 2 = £5.61 ('Apply Discount' unchecked)

With a 10% promotion, the discount is 50 x 10% = £5:

Include 1 = 44.39 - 5 = £39.39
Include 2 = £5.61 (full price)
Package total = 39.39 + 5.61 = £45

Fixed-Amount Promotions

A fixed discount (for example, £5 off) is not split evenly. It is applied to the first include with 'Apply Discount' checked. If that include's price is lower than the discount, the rest goes to the next include with 'Apply Discount' checked, and so on.

When No Include Has 'Apply Discount' Checked

If 'Apply Discount' is unchecked on every include, the promotion can still be applied to the package. In this case, the full discount is assigned to the first include in the package.

❌ WARNING

Avoid this setup. To control which include receives the discount, make sure at least one include in the package has 'Apply Discount' checked.

Apply a Promotion in the Terminal App

Use the 'Promotion' field to select a promotion, and the 'Code' field to use a specific code if the promotion has codes.

📒 NOTE

These steps show how to apply promotions to a booking in the Terminal app. To apply a promo code to a booking on a kiosk, see How to Make a New Booking Using the Kiosk.

In the Ventrata terminal app, go to the Sales tab.

Sales
Tap the New Booking button.

New Booking
Select a product category.

Select Category
Select a product.
(Optional) Select a booking label.
Select the product option, if applicable.
Select a promotion and, if applicable, a promo code.

Select Promotion
📒 NOTE
A promotion and an adjustment cannot both be applied at the same time.
📒 NOTE
A note below the promotion selector describes any conditions that must be met before the promotion can be applied.

Promotion Note
📗 TIP
To clear the selected promotion, tap the promotion field. You can then select a different one.
Fill in the booking form.

Booking Form
📗 TIP
Depending on how your products are set up, different products may have different booking forms. See How to Make a New Booking Using the Terminal App for more information.
Press the Add button.

Add Button
Review the order on the Shopping Cart page.

Shopping Cart
When the order is ready, press the Checkout button at the bottom of the page.

Checkout
Fill out the Customer Info page.
Select the delivery method and payment method.
📗 TIP
For more information about the individual booking steps, see How to Make a New Booking Using the Terminal App.
Process the payment and press the Print Receipt button.

Print Receipt

The printed receipt shows the total for the booking and the value of the applied discount.

Receipt

How to Assign Promotion Codes