Prerequisites:
You have a working Mailjet account.
Your Ventrata dashboard has been linked with your Mailjet account.
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If you need guidance on how to create a Mailjet account and how to link it with Ventrata, read our article on How to Connect a Mailjet Account.
Create Mailjet Template
Log in to your Mailjet account.
Go to Templates > Email Templates using the top navigation bar.
Select the Transactional tab below the navigation bar.
Press the Create a new template button.
Select your preferred method to create your template.
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For the purposes of this guide, we used a template from the gallery offered by Mailjet.
Enter a name for your template.
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It is good practice to include the purpose of the campaign in the title as it will help distinguish templates from each other.
Then press the Use this template button.
Customise your template by modifying elements.
Use the pane on the left to add content elements, change the layout or settings
Select elements to reveal editing options
Enter the Subject of your email and the name that should appear in the sender field.
Press the Save button.
Press the Preview & Test button to test the look and feel of your template.
Insert Variables in the Text
Mailjet variables store values assigned to them in the Ventrata dashboard.
To insert a variable into your template, press the Variables button on the actions pane of a text element.
Enter variable name.
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Make sure Custom transactional variable is selected in the ‘Type of variable’ field.
📒 NOTE
A space between two words is always replaced by an underscore “_“.
Press the Insert button.
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For the full list of applicable variables please visit Mailjet Variables. You may also simply copy and paste variables from the article, however make sure you copy all parts of the variable correctly, ie: bookended with double brackets
{{ }}, a colon and two double quotation marks“”after the variable name.When you are happy with the look and content of your template, press the Save & Publish button.
Create Ventrata Campaign
Log in to your Ventrata dashboard.
Go to Products > Campaigns.
Press the + New Campaign button.
Enter a campaign name.
Check the ‘Active’ field.
Select the ‘Mailjet’ campaign manager.
Select your Mailjet template.
You can include a promotion.
Check ‘Scheduled’ to send campaigns automatically when conditions specified using the below parameters are met:
bookings made between the selected dates and times
travel dates between the specified dates
X days before or after Travel Date, Booking Date, Redemption Date or Cancellation Date
Target your campaign at bookings specified by ‘Booking Sources’, ‘Booking Types’
and ‘Booking Statuses’.
Target specific languages.
Select what type of channel the campaign should use to deliver receipts (email or
sms only).
Target specific destinations, products and resellers.
Press the Create Campaign button.