With Mailjet linked with Ventrata you can send transactional emails for booking updates, cancellations and new bookings.

Prerequisites:

📗 TIP

If you need guidance on how to create a Mailjet account and how to link it with Ventrata, read our article on How to Connect a Mailjet Account.

Create Mailjet Template

Log in to your Mailjet account.
Go to Content > Email Templates using the top navigation bar.

Email Templates
Select the Transactional tab below the navigation bar.
Press the Create a new template button.

Create Transactional Template
Select your preferred method to create your template.

Select Template

📗 TIP
For the purposes of this guide, we used a template from the gallery offered by Mailjet.
Enter a name for your template.

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It is good practice to include the purpose of the campaign in the title as it will help distinguish templates from each other.
Then press the Use this template button.

Use This Template
Customise your template by modifying elements.
Use the pane on the left to add content elements, change the layout or settings

Select Layout
Select elements to reveal editing options

Select Elements
Enter the Subject of your email and the name that should appear in the sender field.
Press the Save button.

Save
Press the Preview & Test button to test the look and feel of your template.

Preview & Test

Insert Variables in the Text

Mailjet variables store values assigned to them in the Ventrata dashboard.

To insert a variable into your template, press the Variables button on the actions pane of a text element.

Insert Variables
Enter variable name.

Insert

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Make sure Custom variable is selected in the ‘Type of variable’ field.

📒 NOTE
A space between two words is always replaced by an underscore “_“.
Press the Insert button.

Insert Variable

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For the full list of applicable variables please visit Mailjet Variables. You may also simply copy and paste variables from the article, however make sure you copy all parts of the variable correctly, ie: bookended with double brackets {{ }}, a colon and two double quotation marks “” after the variable name.
When you are happy with the look and content of your template, press the Save & Publish button.

Save & Publish

Log in to your Ventrata dashboard.
Go to Products > Campaigns.

Campaigns
Press the + New Campaign button.

New Campaign
Enter a campaign name.
Check the ‘Active’ field.

Campaign Name
Select the ‘Mailjet’ campaign manager.

Select Campaign Manager
Select your Mailjet template.

Select Mailjet Template
You can include a promotion.

Promotion
Check ‘Scheduled’ to send campaigns automatically when conditions specified using the below parameters are met:
- bookings made between the selected dates and times
  
  Booking Date Range
- travel dates between the specified dates
  
  Travel Date Range
- X days before or after Travel Date, Booking Date, Redemption Date or Cancellation Date
  
  Schedule
Target your campaign at bookings specified by ‘Booking Sources’, ‘Booking Types’ and ‘Booking Statuses’.

Campaign Targets
Target specific languages.

Customer Languages
Select what type of channel the campaign should use to deliver receipts (email or sms only).

Campaign Channels
Target specific destinations, products and resellers.

Blacklist/Whitelist
Press the Create Campaign button.

Create Campaign