Go to the Included Products tab.

Press the + NEW INCLUDE button.

​

📒 NOTE

You also have the option to create INCLUDE GROUPS. Include groups are typically used for city passes. You can group includes into groups based on levels (for example, Premium or Standard) and offer a number attractions in each group.
​

Tick the 'Optional' checkbox to allow customers to opt out of the attraction.

📗 TIP

By default, all includes are required. Use this checkbox to change this setting.
​

Select how many times the same include can be redeemed.

📗 TIP

This is useful for annual passes or memberships.

​

Check the 'Fixed Rates' box to retain the include's original price instead of the pro-rata rate of the package price.

📒 NOTE

This can be helpful if you want one or more of your includes to represent the majority of the revenue. By default, the pro-rata rate of each include is calculated as follows:

[package_price] x ([include_price] / [total_price_of_includes]) = [pro-rata_rate_of_include]

📘 EXAMPLE

A package contains three includes. Its rate is set to $60, while the rates of its individual includes as standalone products have the following rates:

Include 1 = $20

Include 2 = $10

Include 3 = $40

Their rates in the package are split as follows:

Include 1 = 60 x (20 / 70) = $17.14

Include 2 = 60 x (10 / 70) = $8.57

Include 3 = 60 x (40 / 70) = $34.29

But if 'Fixed Rate' is ticked on Include 3, the split is adjusted:

$60 [package_price] - $40 [fixed_rate_include-3] = $20 [remaining_balance]

Therefore,

Include 1 = 20 x (20 / 30) = $13.33

Include 2 = 20 x (10 / 30 ) = $6.67

Include 3 = $40
​

Check the 'Offset Duration' box to offset the travel date of the include by the duration of the package.

📗 TIP
This is useful for return tickets, where the inbound ticket can be booked after the tour's duration.

Select the number of minutes, hours or days the include's tour date should be offset form the other includes' tour dates.

Select the included product from the list of your existing products.

Map the package unit (field name) to the include's unit (drop-down field).

Enter how many minutes, hours or days before the next include can be redeemed.

📗 TIP

Here's how offset and interval times affect include start dates:

Keep the 'Allow Overlap' box checked if the tour date and duration of the include can overlap with the tour dates and duration of other includes.

Select an option from the include's list.

📒 NOTE

If no option is selected, the first option on the include's product level is taken.
​

Check the 'Open Dated' box if the tour date does not have to be selected at the time of booking.

📒 NOTE

The customer has to redeem their ticket for the include within the validity period of the package.
​

Select a tour or keep this empty to include all tours in the package.

📒 NOTE

If the include is backend-connected and has tour times, its availability is pulled from an external source rather than your supplier's availability settings. Check the included product's tour times by making a test booking. Then, update the package product's tour times to match those of the include.

Uncheck the 'Match tour if only one' box to prevent automatic matching to package tours when the include only has one tour.

📒 NOTE

By default, if an included product has only one tour, the ‘Match tour if only one’ box is checked. This means Ventrata will automatically match that single included product tour with each package tour. Unchecking the box disables this behaviour.

Select a pickup point.

Indicate whether pickup is required for the include.

If pickup should not be offered on the include, tick the 'Pickup Disabled'.

Indicate whether dropoff is required for the include.

Press the Create Include button.