Articles on: Point of Sale

Reseller Voucher

Use the Reseller Voucher flow to allow customers claim vouchers provided by a reseller with you.

If you need guidance on how to activate and log into your device, read our article on How to Activate a Terminal.

In the Ventrata terminal app, go to the Sales page.


Tap the Reseller Voucher button.

Reseller Voucher

Select the reseller who sold the voucher to the customer.

Select Reseller

On the Scan Voucher page, you can take a picture of the voucher by tapping on the Take Picture button.
You can take multiple pictures after one another. The number of pictures taken is indicated on the 'Done' button in parentheses ( ). The pictures are then available from the booking in the Ventrata dashboard. You may opt to to skip this step by pressing the 'Skip' button in the top right corner of the page.

Scan Voucher

Review your pictures by tapping on the circle in the bottom right corner of the scan area.

Review Pictures

Delete pictures by pressing the bin icon or tap outside the picture to return to the Scan Voucher page.

Press the Done button to move on to the next step.

Select the product category.


Select the product.
There is a 28 minute time limit on finishing a booking once a product has been added to the shopping cart.

Select Product

Fill in the booking form for the product.

To learn about the different types of booking form, take a read in our article on New Booking.

Press the Add button.

Add Product

Select which products the customer wants to redeem right away and which ones later.
You may also press the Redeem All button to check all products and continue.


Press the Continue button.
On the Delivery Method page, select the delivery mode by tapping the green button :
Ticket Per Person (default value) - one ticket for each person in the group
Single Group Ticket - one ticket for the entire group
Select delivery method:
Print Tickets - if a printer is available, you can print out the tickets
Send via SMS - select country code and enter phone number
Send via Email - enter email address
Send via QR code - a QR code is generated on your device after the tickets are paid for, the customer can take a picture of it and keep the ticket(s) on their phone
Scan City Pass - guidance in the next step
If the Scan City Pass delivery method was selected, select each order and scan the customer's City Pass.

Scanned City Pass

Press the Continue button.

Delivery Method

Once the tickets are delivered, a confirmation page is shown and a new order can be placed on the device.


Updated on: 29/12/2023

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