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How to Use the IR Scanner (S1F2L only)
How to Use the IR Scanner (S1F2L only)

Ideal for high-volume environments thanks to significantly faster scanning.

Lucia Burin Sestakova avatar
Written by Lucia Burin Sestakova
Updated over a month ago

The Castles S1F2L comes with an infrared (IR) barcode scanner, located on the backside of the device. The IR scanner enables significantly faster scanning compared to standard cameras, making it ideal for high-volume environments.

Prerequisites:

  • Make sure that you created a terminal entry for the device in the Ventrata dashboard.

  • A location and seller(s) are created to be able to use the terminal.

  1. Use your seller PIN to log in to the Ventrata terminal app on your S1F2L.

    Seller Login

  2. Select a location.

  3. Then press the Start Shift button.

  4. Go to the Scan tab.

  5. To scan a ticket, use one of two options:

    1. Press and hold the built-in infrared barcode scanner activation button on the back of the device.


      πŸ“— TIP

      Make sure to hold the button until the ticket is scanned.


    2. Use the IR scanner activation button in the app.


      πŸ“— TIP

      This method is especially useful when the device is in a case that covers the physical button.


  6. Scan the ticket and proceed as needed.

πŸ“— TIP

These Castles devices are also great to use in scan-only mode. Learn more in this article.

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