Create the Scan-Only Terminal in Ventrata
This is the device customers will use to purchase or scan tickets.
This is the device customers will use to purchase or scan tickets.
In the Ventrata dashboard, go to Ticket Terminals > Terminals in the navigation bar.
Terminals
If you use Destinations, select the destination for which you want to add the new terminal.
Destination
Press the + New Terminal button.
New Terminal
Enter terminal 'Name'.
Terminal Name
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Make sure to enter a descriptive name so the device is easily recognised in the list.
Enter 'Serial Number' if available.
Serial Number
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You can find the Serial Number on the back of the device (copy the number following S/N).
Serial Number
Select the appropriate gateway.
Gateway
Select the configs of all peripheral devices such as scanners and turnstiles that communicate with the terminal.
Configs
Select the Scan Only mode.
Mode - Scan Only
Uncheck the 'Attended' box.
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As a self-service device, typically it will be customers, instead of sellers, who will operate the device.
Check the 'Perform Next Action' to have the device automatically execute the next logical step as configured in the Location settings.
Perform Next Action
Select the location where the device will be used.
Location
Press the Create Terminal button.
Create Terminal
Create Preset
A preset grants access to or sells one specific product in a fixed configuration, for example, only adult tickets for a single option.
A preset grants access to or sells one specific product in a fixed configuration, for example, only adult tickets for a single option.
In your Ventrata dashboard, go to Ticket Terminals > Presets.
Presets
Make sure the correct destination is selected.
Press the + New Preset button.
New Preset
Enter a name.
Preset Name
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It is good practice to include a descriptive name, for example, the product code, unit, tour time and/or promotion if available.
Select the product the preset is for.
Product
If the product has options, select an option.
Option
Select a unit.
Unit
Select a tour (optional).
Tour
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If no tour is specified, at the time of purchase, the next available tour will be automatically selected.
You can select a promotion which will be automatically applied to the booking.
Promotion
Press the Create Preset button.
Create Preset
Create Location
Configure the location where the device will be operated.
Configure the location where the device will be operated.
In the Ventrata dashboard, go to Ticket Terminals > Locations.
Location
Select the appropriate destination.
Destination
Press the + New Location button.
New Location
Enter the location's name. Specify if the location is an entrance or an exit.
Assign a sales channel where sales from the location will be recorded.
Name & Channel
Assign a Viva Wallet gateway.
Gateway
If the device also communicates with a turnstile, you can configure and add a counter to the location.
Select whether the device scans entries or exits.
Select the counter associated with the turnstile associated with the device.
Select whether the counter counts entries or exits.
Scan Action, Scan Counter & Scan Counter Action
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To create a counter, follow the steps in this article.
Select 'Collect Balance' under 'Allowed Next Actions.
Collect Balance
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You can keep all other options checked, except 'Complete Waiver' selected.
Select what payment methods will be accepted at the location.
Allowed Payment Methods
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The express entry mode is a self-service mode, so make sure to keep the 'Credit/Debit Card' method checked.
Select how tickets purchased form the terminal will be delivered.
Allowed Delivery Methods
Select a preset, or a booking configuration of a product, that will be the only product sold at the location.
Presets
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To create a preset, follow the steps outlined here.
Make sure to allow the product of the preset by unchecking the 'Allow All Products' and selecting the correct product.
Allow Products
Then, uncheck the 'Allow Redeem All Products' and select the same product here.
Redeemable Products
Finally, add the scan-only terminal to 'Scan Terminals'.
Scan Terminals
Press the Create Location button.
Create Location
Express Entry Flow
Express entry supports two services
Buy tickets
Scan tickets
Buy Tickets
Buy Tickets
The customer presses the Buy tickets button.
Buy Tickets
They select the number of tickets. The product, dat and time are preconfigured by the preset.
Ticket Selection
To continue, the customer presses the Pay Now button, which shows the total price including tax.
Typically, only card payments is allowed. The customer completes the purchase by tapping or inserting their card.
Payment in Process
After a successful payment, a success screen is presented to the customer. If printing is enabled at the location, the customer can take the printed tickets.
Success
If the payment fails, an error message with a brief description is shown.
Error










































