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If you need guidance on how activate and log into your device, read our article on How to Activate a Terminal.
Add Presets to Location
Prerequisites:
Presets are created in the dashboard.
In your Ventrata dashboard, go to Ticket Terminals > Locations.
Locations
Make sure the correct destination is selected.
Destination
Select an existing location or create a new location for your presets.
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If you need guidance on how to create a location, read our article on Locations.
Scroll down the location form or simply search for 'presets'.
Select the presets you wish to add to this location.
Presets
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You can add as many presets to one location as you like. You can have the same preset on multiple locations.Press the Update Location button to save your changes.
Update Location
Quick Sale Flow
In the Ventrata terminal app, go to the Sales tab.
Sales
Tap the Quick Sale button.
Quick Sale
Select a product by selecting the number of tickets.
Quick Sale - Portrait
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When multiple presets are available, the tablet landscape orientation offers a three-column layout for easier navigation.
Quick Sale - Landscape
If Extras are available, you have the option to add extras at the indicated price tag.
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Tour times during quick sale default to the next available tour or a preselected tour for a specific time, both indicated below the number of tickets.
Choose one of the quick-select payment methods or press All payment methods to select a different one.
Quick Select Payment Method
On the Delivery Method page, select the delivery mode by tapping the green button:
Ticket Per Person (default value) - one ticket for each person in the group
Single Group Ticket - one ticket for the entire group
Select delivery method:
Print Tickets - if a printer is available, you can print out the tickets
Send via SMS - select country code and enter phone number
Send via Email - enter email address
Send via QR code - a QR code is generated on your device after the tickets are paid for, the customer can take a picture of it and keep the ticket(s) on their phone
Scan City Pass - guidance in the next step
If the Scan City Pass delivery method was selected, select each order and scan the customer's City Pass.
Press the Continue button.
Delivery Method
Select a payment method:
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You have the option to split payments into several equal parts. Tap the 'Split payment' label to select the number of parts, then select the payment methods.
Card
Cash - enter the amount received from the customer in the 'Amount tendered' field, in the next step the app will calculate the change for the customer
Gift Card - scan the card's QR code or enter its reference number using the app keyboard
QR Code - scan or manually enter a payment code (available on Adyen devices, Desktop POS or kiosks), see Adyen gateway settings
Send Payment Link - send a payment link to the customer's email address
Other - manually enter the method's reference number in the 'Reference' field
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If you quick-select a payment method on the previous page, that method will be preselected.
Press the Pay Now button at the bottom of the page and request the selected payment method from the customer.
Payment Method
Once the tickets are delivered and paid for, a confirmation page is shown and a new order can be placed on the device.
Success