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How to Set up the Castles S1F2/S1F2L Payment Terminals
How to Set up the Castles S1F2/S1F2L Payment Terminals

Learn how to set up and use the Castles S1F2 and S1F2L payment terminals.

Lucia Burin Sestakova avatar
Written by Lucia Burin Sestakova
Updated over a month ago

The Castles S1F2/S1F2L devices are all-in-one payment terminals that include an integrated printer. The S1F2L variant is equipped with an infrared (IR) barcode scanner in addition to the built-in camera.

πŸ“’ NOTE

Before you begin the setup and configuration process, it is important that the device is is boarded and assigned to a store in your Adyen Customer Area.


Prerequisites:

  • The device is configured in the Adyen Merchant Account.

  • Make sure that the location where the device will be used has internet access.


    πŸ“— TIP

    You can connect the device via Wi-Fi, or a 4G network.


Set up Device with Adyen

  1. Turn on the device.

  2. Select the device language.

  3. For Wi-Fi connection, on the Setup Wi-Fi page press the + button to add a Wi-Fi connection.

  4. Toggle 'Use Wi-Fi' on.

  5. Select and connect to your Wi-Fi network.

    The device may perform multiple updates and you may require the Adyen password to your device. Contact your Customer Success Representative to obtain the password.

  6. When ready, the Ventrata terminal app should install automatically.


    πŸ“’ NOTE

    If this is not the case, contact your Customer Success Representative and provide the device's serial number so they can push the app to the device.

    You can find the Serial Number on the back of the device (copy the number following S/N).


🎞️ VIDEO

Watch this video of the Castles S1F2 & S1F2-L assembly and setup:


Create Terminal

To use a Castles payment terminal with the Ventrata terminal app, create a terminal entry for the device in the Ventrata dashboard.

πŸ“’ NOTE

Before you create the Ventrata config, make sure the device has been boarded and assigned to a store in your Adyen Customer Area.

  1. Go to Ticket Terminals > Terminals.

  2. If you use Destinations, select the destination for which you want to add the new terminal.

  3. Press the + New Terminal button.

  4. Enter β€˜Name’.


    πŸ“— TIP

    Make sure to enter a descriptive name so the device is easily recognised in the list.


  5. Enter the device’s serial number.


    πŸ“— TIP

    You can find the Serial Number on the back of the device (copy the number following S/N).


  6. Check or change the destination in which the terminal device will be used.

  7. Select an Adyen payment gateway.

  8. Select the Terminals mode.

  9. Press the Create Terminal button.

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