This article is a manual on how to assemble and configure the PAX A920 payment terminal.
The PAX A920 is a comprehensive payment terminal with an integrated high-speed thermal printer and dual cameras - a front camera and a rear camera with autofocus and flash, specifically designed to tasks like barcode scanning and receipt capture.
Assemble Device
Slide open the lock on the back of the terminal.
Open Lock
Remove the battery.
Remove Battery
📗 TIP
Note the battery's orientation for correct placement later.
The A920Pro has two SIM card slots:
SIM1 on the left
SIM2 on the right
SIM Card Slots
With the chip facing down and the cut corner on the left, push the SIM card fully into the SIM card slot.
Push SIM into Slot
Place the battery and the cover back.
Slide the lock left to secure the cover.
Lock Cover
Open the top cover on the back of the terminal.
Open Top Cover
Insert the thermal printer roll.
Insert Paper Roll
Leave a bit of paper sticking out and close the cover.
Close Cover
Device Setup
Prerequisites:
The device is configured in the PAX store.
Make sure that the location where the device will be used has internet access.
📗 TIP
You can connect the device via Wi-Fi, a 4G network, or both for greater flexibility.
The device is plugged into a power outlet or fully charged.
The
Ventrata terminal app is pushed to the device.
Connect Device to Network
Turn the terminal on by holding the power button on the right side.
Power Button
📒 NOTE
The first time the device is powered on, initialisation may take several minutes.
Swipe down from the top of the screen to access settings by selecting the cogwheel.
Settings
Enter the password to your device.
📒 NOTE
In case you do not know your password, contact your Customer Success Representative.
Open 'More' for 'Wireless & networks' options.
More Options
Tap 'Mobile networks' to access 'Mobile (Cellular) network settings'.
Mobile Networks
Scroll down to select 'Access point names'.
Access Point Names
Tap the '+' icon to add a new APN.
New APN
Set the following fields to
onomondo:Name
APN
Tap the three-dot menu in the top right corner.
Select Save to save your settings.
Save APN
In the list of APNs, select onomondo.
onomodo APN
You should be connected to mobile data shortly.
Set up Device with Viva Wallet
Open the
Viva Wallet app.
Select the device language.
Device Language Selection
Allow all permissions on the screen for full functionality.
Set Permissions
Set up an internet connection based on your preferred method and device type.
Set Internet Connection
When connected, on the activation screen, press the User Activation Code button.
User Activation Code
Copy the code displayed on the screen.
Activation Code
On your computer, log into your Viva Wallet Members page.
Go to Sales > Physical Payments.
Select 'Card Terminals'.
Card Terminals
Press the New Card Terminal button.
New Card Terminal
Copy the activation code into the 'Device code' field.
Then, press Next.
Device Code
Check the account name on the device.
Press the Continue button if the account name is correct.
Activate Payment on Account
The set up is successfully completed when the Viva Wallet menu appears onscreen.
Setup Complete
Return to the main screen.
The
Ventrata terminal app should be already installed.
🎞️ VIDEO
Watch this video to view the configuration process:
Create Terminal
To use a PAX A920 payment terminal with the Ventrata terminal app, create a terminal entry for the device in the Ventrata dashboard.
Go to Ticket Terminals > Terminals.
Terminals
If you use Destinations, select the destination for which you want to add the new terminal.
Destination
Press the + New Terminal button.
New Terminal
Enter ‘Name’.
Terminal Name
📗 TIP
Make sure to enter a descriptive name so the device is easily recognised in the list.
Enter the device’s serial number.
Serial Number
📗 TIP
You can find the Serial Number on the back of the device (copy the number following S/N).
Serial Number
Check or change the destination in which the terminal device will be used.
Destination
Select the appropriate payment gateway.
Gateway
Select the Terminals mode.
Mode - Terminals
Press the Create Terminal button.
Create Terminal