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How to Configure the PAX A35 PINpad

Learn how to assemble and configure the PAX A35 PINpad.

Updated over a week ago

This article is a manual on how to configure the PAX A35 PINpad.

The PAX A35 is a high-performance PINpad, easily integrated into desktop POS systems.


Prerequisites:

  • The device is configured in the PAX store.

  • The device is assembled and connected to the network via ethernet cable.

  • The device is plugged into a power outlet or fully charged.

  • The Ventrata terminal app is pushed to the device.

Set up Device with Viva Wallet

  1. Open the Viva Wallet app.

  2. Allow all permissions on the screen for full functionality.

    Permission Check

  3. Once Ethernet is connected, tap the Continue button.

    Continue

  4. Select the device language.

    Device Language Selection

  5. When connected, on the activation screen, press the User Activation Code button.

    User Activation Code

  6. Copy the code displayed on the screen.

    Activation Code

  7. On your computer, log into your Viva Wallet Members page.

  8. Go to Sales > Physical Payments.

  9. Select 'Card Terminals'.

    Card Terminals

  10. Press the New Card Terminal button.

    New Card Terminal

  11. Copy the activation code into the 'Device code' field.

  12. Then, press Next.

    Next

  13. Check the account name on the device.

  14. Press the Continue button if the account name is correct.

    Continue

  15. The set up is successfully completed when the Viva Wallet menu appears onscreen.

    VivaWallet Menu

  16. Return to the main screen.

  17. The Ventrata terminal app should be already installed.


๐ŸŽž๏ธ VIDEO

Watch this video how to assemble and set up the PAX A35 payment terminal:


Create Terminal

The PAX A35 is used in Command Only mode with the Ventrata terminal app. To use the device, create a terminal entry for the device in the Ventrata dashboard.

๐Ÿ“— TIP

Learn more about Command Only mode.

  1. Go to Ticket Terminals > Terminals.

    Terminals

  2. If you use Destinations, select the destination for which you want to add the new terminal.

    Destination

  3. Press the + New Terminal button.

    New Terminal

  4. Enter โ€˜Nameโ€™.

    Terminal Name


    ๐Ÿ“— TIP

    Make sure to enter a descriptive name so the device is easily recognised in the list.


  5. Enter the deviceโ€™s serial number.

    Serial Number


    ๐Ÿ“— TIP

    You can find the Serial Number on the back of the device (copy the number following S/N).

    Serial Number


  6. Check or change the destination in which the terminal device will be used.

    Destination

  7. Select the appropriate payment gateway.

    Gateway

  8. Select the Command only mode.

    Mode - Command Only

  9. Assign a location to the device.

    Location

  10. Press the Create Terminal button.

    Create Terminal

  11. Assign the newly created payment terminal to the POS it is attached to.

    Configs


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