This article is a manual to set up and configure the Castles S1U2 payment terminal.
The Castles S1U2 device is an unattended Android-based payment terminal with a built-in front-facing camera and barcode scanner.
📒 NOTE
Before you begin the setup and configuration process, it is important that the device is boarded and assigned to a store in your Adyen Customer Area.
Prerequisites:
The device is configured in your Adyen Merchant Account.
Make sure that the location where the device will be used has internet access.
📗 TIP
You can connect the device via Wi-Fi, Ethernet, or a 4G network.
The device is plugged into a power outlet.
The
Ventrata terminal app is pushed to the device.
Set up Device with Adyen
Turn on the device.
Select the device language.
Select Language
For Wi-Fi connection, on the Setup Wi-Fi page press the + button to add a Wi-Fi connection.
Setup Wi-Fi
Toggle 'Use Wi-Fi' on.
Use Wi-Fi
Select and connect to your Wi-Fi network.
The device may perform multiple updates. You may need to enter the Adyen password to continue. Contact your Customer Success Representative to obtain the password.
When ready, the Ventrata terminal app should install automatically.
📒 NOTE
If this is not the case, contact your Customer Success Representative and provide the device's serial number so they can push the app to the device.
You can find the Serial Number on the back of the device (copy the number following S/N).
Serial Number
Configure Device in Adyen
The Castles S1U2 can be used in two modes:
Payment Terminal Only - integrated with self-service kiosks in unattended mode (primary use).
POS Terminal - used to make sales and accept payment on the device.
Payment Terminal Only
Payment Terminal Only
Log into your Adyen Customer Area.
Go to Terminals.
Terminals
Locate your S1U2 device in the list of terminals.
List of Terminals
On the device detail, go to Customization.
Customisation
Scroll down to the Kiosk mode section.
Scroll down to the Kiosk mode section and set:
Hide navigation bar - Enabled
App upon terminal start - select 'Ventrata'
Allowed apps in Kiosk Mode - select 'Ventrata'
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Press the
pen icon next to each option to edit.
Kiosk Mode
Press Save at the bottom of the screen.
Save
POS Terminal
POS Terminal
Log into your Adyen Customer Area.
Go to Terminals.
Terminals
Locate your S1U2 device in the list of terminals.
List of Terminals
On the device detail, go to Customization.
Customisation
Scroll down to the Kiosk mode section and set:
Hide navigation bar - Enabled
App upon terminal start - select 'Ventrata'
Allowed apps in Kiosk Mode - select 'Ventrata'
📗 TIP
Press the
pen icon next to each option to edit.
Kiosk Mode
In the Home screen section, set the following:
Settings menu - Hide
Transaction menu - Hide
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Press the
pen icon next to each option to edit.
Home Screen
Press Save at the bottom of the screen.
Save
Create the Terminal in Ventrata
To use S1U2 payment terminal with the Ventrata terminal app, create a terminal entry for the device in the Ventrata dashboard.
📒 NOTE
Before you create the Ventrata config, make sure the device has been boarded and assigned to a store in your Adyen Customer Area.
Go to Ticket Terminals > Terminals.
Terminals
If you use Destinations, select the destination for which you want to add the new terminal.
Destination
Press the + New Terminal button.
New Terminal
Enter ‘Name’.
Terminal Name
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Make sure to enter a descriptive name so the device is easily recognised in the list.
Enter the device’s serial number.
Serial Number
📗 TIP
You can find the Serial Number on the back of the device (copy the number following S/N).
Serial Number
Check or change the destination in which the terminal device will be used.
Destination
Select an Adyen payment gateway.
Gateway
Select the Terminals mode.
Mode - Terminals
Press the Create Terminal button.
Create Terminal