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How to Set up the Castles S1U2

Learn how to set up and configure the Castles S1U2 payment terminal.

Updated this week

This article is a manual to set up and configure the Castles S1U2 payment terminal.

The Castles S1U2 device is an unattended Android-based payment terminal with a built-in front-facing camera and barcode scanner.

📒 NOTE

Before you begin the setup and configuration process, it is important that the device is boarded and assigned to a store in your Adyen Customer Area.


Prerequisites:

  • The device is configured in your Adyen Merchant Account.

  • Make sure that the location where the device will be used has internet access.


    📗 TIP

    You can connect the device via Wi-Fi, Ethernet, or a 4G network.


  • The device is plugged into a power outlet.

  • The Ventrata terminal app is pushed to the device.

Set up Device with Adyen

  1. Turn on the device.

  2. Select the device language.

    Select Language

  3. For Wi-Fi connection, on the Setup Wi-Fi page press the + button to add a Wi-Fi connection.

    Setup Wi-Fi

  4. Toggle 'Use Wi-Fi' on.

    Use Wi-Fi

  5. Select and connect to your Wi-Fi network.

    The device may perform multiple updates. You may need to enter the Adyen password to continue. Contact your Customer Success Representative to obtain the password.

  6. When ready, the Ventrata terminal app should install automatically.


    📒 NOTE

    If this is not the case, contact your Customer Success Representative and provide the device's serial number so they can push the app to the device.

    You can find the Serial Number on the back of the device (copy the number following S/N).

    Serial Number


Configure Device in Adyen

The Castles S1U2 can be used in two modes:

  • Payment Terminal Only - integrated with self-service kiosks in unattended mode (primary use).

  • POS Terminal - used to make sales and accept payment on the device.

Payment Terminal Only

  1. Log into your Adyen Customer Area.

  2. Go to Terminals.

    Terminals

  3. Locate your S1U2 device in the list of terminals.

    List of Terminals

  4. On the device detail, go to Customization.

    Customisation

  5. Scroll down to the Kiosk mode section.

  6. Scroll down to the Kiosk mode section and set:

    • Hide navigation bar - Enabled

    • App upon terminal start - select 'Ventrata'

    • Allowed apps in Kiosk Mode - select 'Ventrata'


    📗 TIP

    Press the pen icon next to each option to edit.


    Kiosk Mode

  7. Press Save at the bottom of the screen.

    Save

POS Terminal

  1. Log into your Adyen Customer Area.

  2. Go to Terminals.

    Terminals

  3. Locate your S1U2 device in the list of terminals.

    List of Terminals

  4. On the device detail, go to Customization.

    Customisation

  5. Scroll down to the Kiosk mode section and set:

    • Hide navigation bar - Enabled

    • App upon terminal start - select 'Ventrata'

    • Allowed apps in Kiosk Mode - select 'Ventrata'


    📗 TIP

    Press the pen icon next to each option to edit.


    Kiosk Mode

  6. In the Home screen section, set the following:

    • Settings menu - Hide

    • Transaction menu - Hide


    📗 TIP

    Press the pen icon next to each option to edit.


    Home Screen

  7. Press Save at the bottom of the screen.

    Save


Create the Terminal in Ventrata

To use S1U2 payment terminal with the Ventrata terminal app, create a terminal entry for the device in the Ventrata dashboard.

📒 NOTE

Before you create the Ventrata config, make sure the device has been boarded and assigned to a store in your Adyen Customer Area.

  1. Go to Ticket Terminals > Terminals.

    Terminals

  2. If you use Destinations, select the destination for which you want to add the new terminal.

    Destination

  3. Press the + New Terminal button.

    New Terminal

  4. Enter ‘Name’.

    Terminal Name


    📗 TIP

    Make sure to enter a descriptive name so the device is easily recognised in the list.


  5. Enter the device’s serial number.

    Serial Number


    📗 TIP

    You can find the Serial Number on the back of the device (copy the number following S/N).

    Serial Number


  6. Check or change the destination in which the terminal device will be used.

    Destination

  7. Select an Adyen payment gateway.

    Gateway

  8. Select the Terminals mode.

    Mode - Terminals

  9. Press the Create Terminal button.

    Create Terminal

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