Ventrata uses WorkOS, a secure authentication service, at login.ventrata.com to manage access to the Dashboard. You can log in using either a password or a passkey.

🎯 COMING UP

Over time, additional authentication methods such as SSO, two-factor authentication, and magic links will be supported.

🎭 WHAT IS NOT CHANGING

Your email address and login credentials stay the same, and your data and permissions are not affected. Sales portals and Ventrata Terminals are separate and are not part of this login process.

Prerequisites:

Add [email protected] and [email protected] to your organisation’s email allowlist.
An admin must create your user account in the Ventrata dashboard.

📗 TIP

For the best experience and security, use Google Chrome as your default browser.

Accept Invitation to Ventrata

When your user account is created, you will automatically receive an invitation email.

Press Open Ventrata in the invite.
Account Invitation

Continue with Password

The invitation page open with your email address pre-filled. Press Continue.
Accept Invitation
📗 TIP
You can also continue to with your Google account using the Continue with Google button.
Fill in your first and last name.
Fill in Name
📗 TIP
You can also continue to with your Google account using the Continue with Google button.
Enter a password that meets the following requirements:
- At least 10 characters
- Mix of upper/lowercase letters, numbers, special characters
- Not reused from another account.
📗 TIP
Use a password manager like 1Password to generate and securely store strong, unique passwords. Avoid relying on built-in browser password managers, which are less secure.
Create a Password
Press Sign in.
A 6-digit code will be sent to your email address.
Verify Email
Enter the code to verify your email.
Verify your Email
📗 TIP
When verifying your email for the first time, you will be offered the option to save a passkey. You can skip it, but we highly recommend creating a passkey for stronger security.

Create a passkey

Passkeys provide stronger security than passwords by using cryptographic keys stored securely on your device or password manager. They protect you from phishing and password leaks.

Press Create a passkey.
Create a Passkey
The default option is to save the passkey to Google Password Manager.
Press Save another way to choose from other options.
Save Passkey to Google Password Manager
Where to save your passkey
- Google Password Manager
  Default Chrome option. Convenient but less secure, as it ties keys to your Google account and browser profile.
- iCloud Keychain (macOS/iOS only)
  End-to-end encrypted and syncs across Apple devices. Recommended for Apple users.
- Use a phone, tablet or security key
  Best option. Hardware security keys (for example, YubiKey) or device-based passkeys provide phishing-resistant, highly secure storage. Ideal for enterprise environments.
- Your Chrome profile
  Stores the passkey locally in your Chrome profile. Convenient but not portable if you change devices.
- Windows users
  Can use Windows Hello (PIN, face recognition, or fingerprint) or save a passkey to a physical security key (for example, YubiKey). Provides strong, phishing-resistant login on Windows devices.
  📗 TIP
  For maximum security, choose iCloud Keychain (Apple), Windows Hello (Windows) or a hardware security key (if available).
Save Passkey Another Way
Follow the on-screen instructions to save your passkey.
Once saved, a confirmation banner appears, and you can continue to sign in.

If you choose to skip creating a passkey, you are logged into your Ventrata Dashboard.

Continue with Google

The invitation page open with your email address pre-filled. Press the Continue with Google button.
Accept Invitation
Follow the onscreen instructions.
Once your Google account is connected, you are signed into your Ventrata Dashboard.

Sign in

Logging into your account depends on the authentication method you chose during setup.

With Password

Go to login.ventrata.colm.
Enter your email address.
Enter Email
Enter your password.
Enter Password
Then press Sign in to access your Ventrata Dashboard.

Continue with Google

Go to login.ventrata.colm.
Enter your email address.
Enter Email
Select the appropriate Google account.
You are logged into your Ventrata Dashboard.

Sign in with a passkey

Go to login.ventrata.colm.
Enter your email address.
Enter Email
Press the Sign in with a passkey button.
Sign in with a Passkey
Select your authentication method (saved passkey, Windows Hello, device, or security key).
Use a Saved Passkey
Then follow the on-screen prompts to complete the authentication.
Once authenticated, you are signed in to your Ventrata Dashboard.

Email sign-in code

Go to login.ventrata.colm.
Enter your email address.
Enter Email
Press the Email sign-in code button.
Email Sign-in Code
Enter the code you received in your inbox.
Enter Sign-In Code
You are then successfully signed into your Ventrata Dashboard.

Organisation Login with a Custom Domain

If your organisation uses a custom domain for authentication:

📗 TIP

If you are an admin user, you can manage your organisation’s authentication methods (SSO, directory sync, domains) in the Admin Portal.

Go to login.ventrata.colm.
Enter your email address.
Enter Email
If you belong to multiple organisations, select the correct one when prompted.
You will be offered the login methods your organisation has configured (passkey, SSO, 2FA).
Once authenticated, you will be redirected to the Ventrata Dashboard.