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Error: Field availabilityID is required

Updated this week

Problem

The error message Field availabilityID is required appears in the web checkout widget when a customer attempts to book a membership product.


Cause

This happens because the 'Date Required' checkbox is enabled on the membership product detail.


Solution

To fix this,

  1. In your Ventrata dashboard, go to Products > Products.

    Products

  2. Select the membership product that shows the error.

  3. Press the pen and paper icon to edit the product.

    Edit Product

  4. Uncheck the 'Date Required' checkbox.

    Date Required

  5. Press the Update Product button to save your changes.

    Update Product

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