Renew a membership to create a new, linked membership with extended validity. You can process a renewal at any time.
Scan the membership or enter the membership reference manually.
On the membership detail, press the Renew / Rebook button.
Rebook / Renew
The new validity period always starts from today's date. Review the renewal price.
📒 NOTE
The price of a renewal is calculated based on the number of additional days purchased.
[membership product price] / [validity days] * [days valid]📘 EXAMPLE
A £10 membership valid for 30 days, renewed on day 28, costs:
10 / 30 * 28 = £9.33Customise renewal terms using these options:
Upgrade Full Price - charge the full price regardless of the number of unused days
Upgrade Append Validity - charge the full price and add unused validity to the renewed membership
Upgrade Append Validity
📘 EXAMPLE
Renewing on day 28 of a 30-day membership results in a renewal with 32 days validity.
📗 TIP
It is not possible to edit the number of memberships, as this valued is pulled directly from the original membership booking.
Complete the renewal process by pressing the Rebook button.
Review the price, select a payment method and press the Pay Now button.
Payment Method
Collect the payment and select the delivery method.
Delivery Method
Scanning the original membership booking as well as the renewed membership will display the renewed membership detail, including the updated expiry date.
Membership Validity Period
📗 TIP
Membership validity is configured in the membership product settings under the 'Voucher Validity (days)' field.
Voucher Validity
The renewal is also reflected in the Backoffice in both the original membership booking and renewed membership booking.
 Original |  Renewed |