You can check which membership bookings have auto-renew enabled by navigating to the Bookings table and add the 'Membership Auto-renew' column.
Bookings - Membership Auto-renew
Enable Auto-renew
To set up automatic renewal as a default, open your membership product:
In the Packages & Memberships section, enable 'Membership Auto-renew'.
Membership Auto-renew
Enable 'Membership renewal email' to notify customers about the upcoming expiry and renewal (if configured).
Enable membership renewal email
📒 NOTE
A membership renewal email template must be enabled when auto-renewal is active so that customers are notified that funds will be collected.
Press the Update Product button to save your changes.
Update Product
Renewal Process
If enabled, the membership renewal email notifies the customer about the upcoming expiry:
30 days before
7 days before
1 day before
The renewal email is hardcoded to include:
product name
expiry date
information that the membership will be automatically renewed
📒 NOTE
If a card is stored on the booking, the membership will be automatically charged at renewal.
validity period
booking reference
You may add custom text below this section.
📗 TIP
Learn more about Email Templates.
Membership renewal email
Auto-Renew Opt-Out
Auto-renewal is disabled by default during purchase. If a customer wishes to enable automatic renewal:
Check the Auto-renewal consent option on the product form.
Auto-Renew
Press the Checkout button to continue the booking process.