Sending a payment link via terminal app allows sellers to create balance due bookings without taking payment at the point of sale. After adding the customer's email address to the order, a Send Payment Link option becomes available as a payment method.
The system then sends a secure payment link by email, allowing the customer to complete the payment later through the Manage My Booking portal.
This flow is ideal for:
phone bookings
group booking where not all participants are present,
scenarios where operators use third-party guides or personal devices and are not permitted to take payments directly — even using third-party processors
Prerequisites:
Location Settings
Navigate to Terminals > Locations and make sure the following settings are configured:
Enable the 'Pay Later' settlement method.
Allowed Settlement Methods - Pay Later
Add the 'Send via Email' delivery method.
Allowed Delivery Methods
Allow all resellers or select the applicable ones.
Resellers
Reseller Settings (for reseller bookings)
Navigate to Resellers > Resellers and make sure the following settings are configured:
Enable the 'Pay Later' settlement method for the applicable reseller(s).
Allowed Settlement Methods - Pay Later
Supplier Settings
Navigate to Supplier Settings > Supplier Settings and make sure the following setting is enabled:
Enable order receipt email
Enable Order Receipt Email
Create a Booking with a Payment Link
In the Ventrata Terminal app, go to the Sales
tab. Create a new booking using either
New Booking, or
Direct Reseller Sale
📗 TIP
For the specifics of a Direct Reseller Sale, follow this article.
New Booking / Direct Reselle Sale
Select a product.
Select Product
Fill in the booking form for the product.
Product Form
Press the Add button.
Add Product
Select which products the customer wants to redeem right away and which ones later.
📗 TIP
You may also press the Redeem All button to check all products and continue.
Redemption
Press the Continue button.
On the Delivery Method page, select 'Send via Email' and enter the customer's email address.
Send via Email
On the Payment Method page, select 'Send Payment Link'.
Send Payment Link
Press the Continue button to complete the booking.
Success
Customer Flow
Once the booking is completed, the customer receives the order receipt email. This email contains:
Order summary
Booking voucher
Pay Balance Now link
Order Receipt Email
Logging in to Manage My Booking
When the customer clicks the Pay Balance Now link, they are redirected to the Manage My Booking portal, where they must log in using one of the following methods:
E-mail
A 6-digit verification code is sent to the customer's email address and must be entered to access the MMB portal.
Booking reference
The booking reference is available in the order receipt email.
📗 TIP
This method requires the booking reference and the customer's last name.
Log In
Paying the Remaining Balance
If the customer logs in using the E-mail method, they must locate and select their booking in the Upcoming Bookings tab.
Upcoming Bookings
If they log in using the Booking reference method, they are redirected directly to the booking, where the remaining balance due is displayed.
Balance Due Booking
When the customer presses the Pay unpaid balance button on the booking detail, they are redirected to the Contact Details page, with their name (if provided) and email address pre-filled.
Contact Details
After pressing the Pay Now button at the bottom of the page, they are prompted to enter their payment details and complete the payment for the remaining balance.