Airbnb is a global online marketplace that connects hosts offering unique accommodations and experiences with guests seeking authentic travel opportunities. Founded in 2007, Airbnb has grown to over 5 million hosts who have welcomed more than 2 billion guest arrivals in almost every country worldwide. In addition to lodging, Airbnb offers Airbnb Experiences, which are activities designed and led by local hosts. These experiences provide guests with unique insights into local cultures and activities, ranging from cooking classes to guided tours.
This connection will enable you to sell your products on Airbnb Experiences in a more automated way, eliminating the need to manually manage. availability, pricing, and bookings in the Airbnb Host Portal. The capabilities of this connection will allow you to:
Sync availability and pricing for your Airbnb listings with Ventrata.
Receive bookings and cancellations from Airbnb to Ventrata.
Issue vouchers/tickets from Ventarta to Airbnb customers instantly
Create Connection
Prerequisites:
Before setting up the connection, make sure the following requirements are in place:
Create an Airbnb user account
Create a user account with Airbnb using any of the following: an email address and a password, phone number, Google or Apple account, Naver account (for South Korea). IMPORTANT! Airbnb requires that your email address and phone number used on your user account are verified, and you've uploaded a profile picture before you can connect via API.
Verify your identity with Airbnb
Airbnb requires Identity Verification to be passed before your user account can connect via API. You will be required to provide user's Government ID and pass profile picture / selfie verification to pass this step. You won't be able to connect via API until this step is complete.
Submit the Interest Form and complete your Airbnb listings
Express your interest in working with Airbnb Experiences via this form, await feedback from the Airbnb team, and follow their instructions to complete your product listings.
Create Reseller in Ventrata
Airbnb should be created as a Reseller in Ventrata with pricing (retail, wholesale/commission) defined correctly.
Create Connection in Ventrata
In the Ventrata dashboard, go to Connections → Connections.
Connections
Click + New Connection, and select Airbnb from the list of partners.
New Connection
Choose your Airbnb Reseller from the list (must be created before setting up the connection). The connection will inherit the reseller's configuration, like pricing, whitelisted destinations, products, etc.
Reseller
(Optional) Enter a custom connection 'Name' if you have multiple Airbnb connections.
Whitelist/blacklist products or destinations on the connection level.
📗 TIP
This may be helpful if you have multiple Airbnb connections linked to one reseller.
Click the Create Connection button to save your settings.
Click the Connect with Airbnb and allow Ventrata access:
NOTE: If you're experiencing an error on this step, your Airbnb user account is likely missing a phone number or email verification, profile picture of Identity Verification is not yet complete. See Prerequisites above for more.
Come back to the connection page in Ventrata and refresh the page.
Mapping Products
Once the connection is created, start mapping your Airbnb listings to corresponding Ventrata products and options.
In Ventrata Dashboard, go to Connections → Connections, and select the Airbnb connection that you would like to use for product mapping.
The connection page will display a table where your listings that exist in your Airbnb Experiences account will display on the left, and Ventarta products and options they are connected (mapped) to right now, on the right. Any active listings not mapped to Ventrata or mapped incorrectly will be highlighted in red.
Click on the Airbnb listing you would like to map. Select the Ventrata product and, if prompted, an option to which you would like this listing to be connected.
Leave the Unit field as All tiers unless you would like to map this listing only to one specific unit.
Click Update Mapping. Ventrata will automatically complete the product mapping in Airbnb your product will be connected.
Useful Resources
Partner Information
Airbnb, Inc.
888 Brannan Street,
San Francisco, CA 94103
Partner ID
8ac57df3-0611-47f3-b286-630d1b2ce995