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Ventrata Operator Connection

How to set up a secure Ventrata connection with the Operator (other Ventrata clients) and sync availability, pricing, bookings & more.

The Ventrata Reseller Connection is one part of the Ventrata-to-Ventrata connection.

This connection enables you to sell your products on resellers (other Ventrata clients) by automatically syncing your availability, pricing, and bookings in real time. The capabilities of this connection allow you to:

  • Sync availability and pricing for your products.

  • Receive bookings, updates, and cancellations.

The supplier that owns the original product is creating the Operator connection. The reseller (also a Ventrata supplier) is creating the Reseller connection.

In this setup, you will need to create entries for each other and establish a connection between the two accounts.

📗 TIP

You can use the Ventrata-to-Ventrata connection to connect with another Ventrata client to resell your products, or you can use this connection to resell products within your account across your destinations.


🔐 Required Role Permissions: Connections, See Connection Key

🔓 Optional Role Permissions: Save Searches, See Bulk Action, Data Export, Generate Reports

Connect Accounts

Prerequisites:

Before creating the connection,

  • Make sure the reseller company has a Ventrata account.

  • A commercial agreement with the reseller for them to sell your products.


Create Operator in Ventrata

Create the operator connection for the supplier account.

  1. In the Ventrata dashboard, go to Products > Operators.

    Products - Operators

  2. Press the + New Operator button.

    New Operator

    📗 TIP

    See how to create a new operator with complete information.

  3. Enter the operator's name.

    Operator Name

  4. In the 'Backend Partner' field, select 'Ventrata (Operator Backend)'.

    Backend Partner

  5. Enter the 'OCTO API Key' - paste the Reseller API Key from the Supplier Account. (tu bude odkaz na článek z pohledu suppliera)

    Ventrata - OCTO API Key

  6. Press the Create Operator button.

    Create Operator

📗 TIP

To verify the connection:

  • In the supplier account, go to Connections > Connections > open the Reseller Connection and press Edit.

Supplier Account - Reseller Connection detail


Assign the Reseller to Each Product

Assign the operator connection to every product the reseller will sell.

  1. In the Ventrata dashboard, go to Products > Products.

    Products

  2. Select a product from the list.

  3. Press the pen and paper icon to edit the product.

    Edit Product Details

  4. In the Operator & Backend section, assign an 'Operator'.

  5. Check the 'Backend Connected' box.

  6. Keep 'Backend Availability' checked.

    Assign Operator

  7. (Optional) If you want to inherit pricing from the supplier setup, check the 'Backend Pricing' box. If the box stays empty, you can create your own pricing for the product.

    Backend Pricing

  8. Click the Update Product button.

    Update Product

  9. Repeat these steps for each product the reseller will sell.


Map Products

Mapping links the reseller's products to the supplier's equivalents.

❗️IMPORTANT❗️

If backend-connected products are not properly mapped, bookings will fail. A red highlight across the product row indicates an incorrectly mapped product.

Mapped Products - Correct & Incorrect Mapping

  1. On the product level, navigate to the Mapping tab.

    Mapping

  2. Select the mapped product from the dropdown list.

    This tells Ventrata which product to fetch from the supplier.

    Select Product

  3. Select the appropriate option (if applicable).

    Backend Option

  4. Map the units against the units in the supplier account.

    Map Units

  5. Press the SAVE CHANGES button to save the mapping.

    Save Changes


Test the Connection

Have the reseller account make a test booking. Then, verify that the booking appears in the supplier's bookings table.

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