Articles on: Point of Sale

Terminal: Gift Card

Gift cards are prepaid vouchers that can be purchased by customers and then used as a form of payment for experiences. They typically have a stored value that can be spent over multiple transactions until the balance is depleted, for example, for an experience and/or a gift shop item. Gift cards are often used as gifts for friends, family, or colleagues, allowing recipients the flexibility to choose their own items or experiences.

Ventrata offers customers the opportunity to buy vouchers for any desired amount. These vouchers can subsequently be used to buy any product from your offering. They are redeemable both on the backoffice and through points of sale .

If you need guidance on how to activate and log into your device, read through our article How to Activate a Terminal.

Make sure a printer is available on or attached to the terminal device.

In the Ventrata terminal app, go to the Sales page.


Tap the Gift Card button.

Gift Card

Enter the value of the gift card in the 'Amount' field.
If there are any associated promotions, select the promotion or promo code from the list by pressing the Select text.

Amount and Promotion

Press the Add button at the bottom of the page.

Add Gift

Select the payment method:
Cash - enter the amount received from the customer in the 'Amount tendered' field, in the next step the app will calculate the change for the customer
Gift Card - scan the card's QR code or enter its reference number using the app keyboard
Other - manually enter the method's reference number in the 'Reference' field
Split payments are also allowed. Change the total in the first selected payment method to the desired amount, have the customer pay this partial amount and press the Pay Now button. Change the amount in any other payment method and have the customer pay that amount, the press the Pay Now button. Repeat until the entire amount is paid.

Press the Pay Now button at the bottom of the page and request the selected payment method from the customer.

Payment Method

Once the gift card is paid for, the printer prints out a gift receipt, a confirmation page is shown and a new order can be placed on the device.


Updated on: 29/04/2024

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