New Globus Viaggi s.r.l. is a licensed Italian tour operator based in Florence, operating since 1995. They specialize in cultural tourism and group travel across Florence and Tuscany, offering high-quality services through strong local partnerships. New Globus manages a network of websites and brands, including florence-tickets.com, italy-tickets.com, rome-tickets.com, milan-tickets.net, colosseum.tickets, pompeii.tickets, virtualuffizi.com, and uffizifirenze.it.
This connection enables New Globus to sell your products in a more automated way, eliminating the need to manually manage availability, pricing, and bookings.
Capabilities of this connection allow you to:
Sync availability, pricing for your New Globus products with Ventrata.
Receive bookings, updates, and cancellations from New Globus to Ventrata.
Issue vouchers/tickets from Ventarta to New Globus customers instantly.
🔐 Required Role Permissions: See Connections, Modify Connections
Creating Connection
Before you begin:
You must have a commercial agreement with New Globus for them to sell your products. To inquire about partnering with them, visit https://www.florence-tickets.com/contact-us
You must have New Globus created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) configured correctly. Note that this API connection requires that the reseller is set to "Bill to my account" settlement method.
In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select New Globus from the list of partners.
Select New Globus Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration, like pricing, whitelisted destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple New Globus connections and would like to differentiate between them more easily in the future. If needed, you can also whitelist/blacklist products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple New Globus connections linked to one reseller.
Mapping Products
Email the OCTO API key shown on the connection you've created to your New Globus contact and ask for them to map your products using Ventrata's OCTO API.
(Optional) While New Globus team can access the full list of products you've enabled for them on the connection, you can also specify which product you would like them to map by providing the Product and Option IDs displayed on the connection page when you contact them.
Troubleshooting
Issue | Possible Solutions |
No products are displayed on the connection page. | Please double-check which destinations, products and options are whitelisted/blacklisted on reseller and connection. If this does not resolve, check if your products and options are made available for sales on the Direct API source. If the issue persists, please contact our support team. |
Partner Information
New Globus Viaggi s.r.l.
Florence, Via Pier Capponi 32,
50132 Italy.
Ventrata Partner ID 5249c29a-f760-4659-8c34-608d0fdcf697