Skip to main content

How to Use Multi-Date Packages on the Kiosk

Multi-date packages are products, which contain multiple products, the travel dates of which can be several days apart.

Multi-date packages provide added flexibility to customers planning their journey across multiple days in advance and to operators, who can now configure flows to cater to a variety of customer demands.

📗 TIP

Learn how to create multi-date packages.

Multi-Date Package Flow

📗 TIP

To ensure your kiosk is properly configured, follow the steps in How to Activate Terminal in Kiosk Mode.

No Include Groups

  1. The customer selects the multi-date package product.

  2. Then they select the number and type of tickets.

    Select Tickets

  3. On the following screen, the customer is prompted to select which includes they wish to use.

    Choose Includes

  4. When an include is selected, the customer chooses their preferred date and time of the journey.

  5. The Continue button will take them to the next step.

    Date and Time

  6. Depending on the product configuration, the customer must either

    • select the other includes (Include Required)

    • or can continue to checkout

    📗 TIP

    A circle near the top indicates how many includes are selected out of the total.

  7. Once all required includes are selected and set, the customer will use the Continue button on the right to continue to the Summary page.

    Includes Set

  8. The customer reviews their selection and can continue to complete their booking.

    Summary


Multiple Include Groups

  1. The customer selects the multi-date package product.

  2. Then they select the number and type of tickets.

    Select Tickets

  3. On the following screen, the customer is prompted to select which includes they wish to use.

    Choose Includes

    📒 NOTE

    Includes are divided into groups as created in the backoffice. Each group has an include counter - a circle with the number of selected includes and the total number of includes in the group.

  4. When an include is selected, the customer chooses their preferred date and time of the journey.

  5. The Continue button will take them to the next step.

    Date and Time

  6. Once all required includes are selected and set, the customer will use the Continue button on the right to continue to the Summary page.

    Includes Set

  7. The customer reviews their selection and can continue to complete their booking.

    Summary

Did this answer your question?