A single membership purchase can include multiple membership tickets, each generating a separate member.
A household is automatically created after a membership purchase, if the order contains a last name or company name. You can manage and create members from this view.
📗 TIP
Learn more about households and how to use them.
Create a New Member
In the Ventrata Dashboard, go to Bookings > Households.
Bookings - Households
Select an existing household.
Press the + NEW MEMBER button.
New Member
Check the 'Primary' box to make the member the primary contact for the household. The primary status is indicated by a blue label on the member profile.
Check the 'Test' box to make the member as a test member.
Primary & Test
Primary Label
Enter a household role for the member (for example, family member — Mother, Father, or job title — CEO, Marketing manager). This role is displayed as a grey label on the member profile.
Household Role
Role Label
The 'Household' field is automatically prefilled.
Household
Select or create a tag to categorise and filter members.
Enter an internal reference in the 'Code' field.
Tags & Code
Fill in member details, including photo, name, email address, and mobile number.
Member Details
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If a member has an email address on their ticket, they will receive a verification email. If a mobile number is provided, they can also verify it using a 6-digit code.
Check the 'Send me the latest offers and exclusive discounts' if the member opts in to marketing communication.
Marketing Communication Opt-In
Press the Create Member button.
Create Member
Create a New Membership
Memberships are created using membership products. A member can hold multiple memberships. If auto-renew is disabled, a new membership can be created directly from the household.
📗 TIP
Learn more about households and how to use them.
In the Ventrata Dashboard, go to Bookings > Households.
Bookings - Households
Select an existing household.
Press the + NEW MEMBERSHIP button.
New Membership
A new booking window opens, with the product list limited to membership products.
New Booking
Select a membership product, choose the number of tickets and review the validity.
Configure Booking
For each ticket, select whether it is for a new or existing member.
Create New Member - enter required details (typically First Name and Last Name, Email and Mobile)
Select Existing Member - choose an existing member and continue to checkout
Member
Press the Add to Cart and Reload button to add another membership, or press Checkout to complete the booking.