Gift cards typically have a stored value that can be spent over multiple transactions until the balance is depleted, for example, for an experience and/or a gift shop item. Gift cards are often used as gifts for friends, family, or colleagues, allowing recipients the flexibility to choose their own items or experiences.
Ventrata offers customers the opportunity to buy vouchers for any desired amount. These vouchers can subsequently be used to buy any product from your offering. They are redeemable both on the backoffice and through points of sale .
📗 TIP
If you need guidance on how to activate and log into your device, read through our article How to Activate a Terminal.
Enable Gifts at Location
In your Ventrata dashboard, go to Ticket Terminals > Locations.
Select your location or create a new one.
📒 NOTEMake sure to create the location under the desired destination.
Scroll down the form or simply search for 'Allow Gifts'.
Check the 'Allow Gifts' box to enable the feature.
Press the Update Location button to save your changes.
Gift Flow
In the Ventrata terminal app, go to the Sales tab.
Tap the Gift Card button.
Enter the value of the gift card in the 'Amount' field.
If there are any associated promotions, select the promotion or promo code from the list by pressing the Select text.
Press the Add button at the bottom of the page.
Select a payment method:
📗 TIP
You have the option to split payments into several equal parts. Tap the 'Split payment' label to select the number of parts, then select the payment methods.
Card
Cash - enter the amount received from the customer in the 'Amount tendered' field, in the next step the app will calculate the change for the customer
Gift Card - scan the card's QR code or enter its reference number using the app keyboard
Other - manually enter the method's reference number in the 'Reference' field
Press the Pay Now button at the bottom of the page and request the selected payment method from the customer.
Once the gift card is paid for, the printer prints out a gift receipt, a confirmation page is shown and a new order can be placed on the device.
