📗 TIP
If you need guidance on how to activate and log into your device, read through our article How to Activate a Terminal.
Prerequisites:
The desired resellers are whitelisted on the Location.
The Location has at least one of the 'Allowed Settlement Methods' enabled.
The resellers have the corresponding settlement methods allowed.
In the Ventrata terminal app, go to the Sales tab.
Sales
Tap the Direct Reseller Sale button.
Direct Reseller Sale
Select the reseller you are doing the booking for.
Select Reseller
On the Take photo page, take a picture of the voucher by tapping the blue circle at the bottom of the screen.
Take Photo
📗 TIP
You can retake the picture using the cycling arrows
symbol in the bottom-left corner of the screen, or skip the photo by pressing the Skip button in the top-right corner. Press the Done button to move to the next step.
Take Photo
On the Add Voucher page, press the Add voucher photo field to include additional photos of the voucher.
Use 'Code' field to enter the voucher code:
Automatically - use the camera
icon to scan the voucher; the code is filled in automaticallyManually - use the keyboard
icon to enter the voucher code
Add Voucher
📒 NOTE
The 'Code' field is mandatory only if the 'Voucher Required' field is enabled on the reseller detail.
Voucher Required
When ready, press the Continue button.
Continue
Select the product category.
Select Category
Select a product.
Select Product
Fill in the booking form for the product.
Product Form
Press the Add button.
Add Product
Select which products the customer wants to redeem right away and which ones later.
📗 TIP
You may also press the Redeem All button to check all products and continue.
Redemption
Press the Continue button.
On the Delivery Method page, select the delivery mode by tapping the green button :
Ticket Per Person (default value) - one ticket for each person in the group
Single Group Ticket - one ticket for the entire group
Select one or more delivery methods:
Print Tickets - if a printer is available, tickets are printed out on the device
Send via SMS - select a country code and enter the customer's phone number
Send via Email - enter the customer's email address
Send via QR code - a QR code is generated on your device after the tickets are paid for, the customer can take a picture of it and keep the ticket(s) on their phone
Scan City Pass - guidance in the next step
If the Scan City Pass delivery method was selected, select each order and scan the customer's City Pass.
Press the Continue button.
Delivery Method
Select a payment method:
📗 TIP
You have the option to split payments into several equal parts. Tap the 'Split payment' label to select the number of parts, then select the payment methods.
Card
Cash - enter the amount received from the customer in the 'Amount tendered' field, in the next step the app will calculate the change for the customer
Gift Card - scan the card's QR code or enter its reference number using the app keyboard
Other - manually enter the method's reference number in the 'Reference' field
Press the Pay Now button at the bottom of the page and request the selected payment method from the customer.
Payment Method
Once the tickets are delivered and paid for, a confirmation page is shown and a new order can be placed on the device.
Success