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How to Use the Availabilities Table

View and debug availability variations.

Updated over 2 weeks ago

πŸ” Required Role Permissions: Availabilities

πŸ”“ Optional Role Permissions: Save Searches, See Bulk Action, Data Export, Generate Reports

Anytime a change to a product's availability is made (date, month, option, tour, source, group, season) the system automatically creates a variation.

Default Columns

Default Columns

  • Product - name of the product with changed availability

  • Open - indicates whether the availability is open or closed

  • Capacity - the number of people that can visit at the same time

  • Score - the higher the score, the more modifiers are applied

Additional Columns

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Columns can be easily filtered by pressing the arrow next to the column title.

Actions

The action bar between the navigation bar and the bookings table enables you to perform a number of additional functions.

Actions

  • Search bar - filter the bookings table, using any parameter from the available columns, see Generate Report below

  • Keep Filter - when using search, tick the checkbox to make the column filters available

  • Saved Searches - press Saved Searches> Save Current Search to save your current search parameters and filtered columns, or Saved Searches > Manage Searches to edit or delete existing searches

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To learn more about saved searches, read our article Working with Saved Searches.

  • Debug - press to discover issues with availability

  • Reset All Filters - appears when a filter was used; press to reset filters to their default states

  • Bulk Actions - select one or multiple bookings and press to apply an action on your selection; options include

Bulk Action

Rescore

Update All

Delete All

  • Show Columns - press to add new columns, or remove existing ones from your current view

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The list of columns which can be added is listed at the end of this article, under Generate Report.

  • Export - export the bookings table in CSV, Excel or SQL format

  • Generate Report - create charts and reports to analyse data from the booking table

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To learn more about reports, read our article Working with Charts and Reports.

Report function

Description

Total

sum of values

Minimum

the lowest value

Maximum

the highest value

Average

the sum of values included in the report divided by their count

Count

number of the selected parameter


Availability Debug

When faced with missing or incorrect product availability, you may turn to Ventrata’s Availability Debug Tool which provides a quick and easy way to spot issues with product availability.

  1. In the Ventrata dashboard, go to Products > Availabilities.

    Products - Availabilities

    Products - Availabilities

  2. Press the Debug button in the action bar.

    Debug

    Debug

  3. Select your currency and the source, where the product should show up.

    Currency & Source

    Debug Availability Issue

  4. Select the booking and travel date, when the product should be available.

    Booking Date & Travel Date

    Booking & Travel Date

  5. Select your product with availability issues.

  6. Select an option (if applicable).

    Product

    Product

  7. Specify any other parameters that help delimit the product (pickup included, tour times, etc.).

    Misc.

    Availability Parameters

  8. Review product availability. You may use these information to determine the root cause of the availability issue.

    Availability Debug

Review Availability

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If an issue is not apparent from the Debug tool, you may try troubleshooting your product's availability using these tips.

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