Prerequisites:
A waiver form is created in the Dashboard and associated with the relevant products.
If the customer must sign a waiver before redeeming their tickets, check the 'Waiver Required' field.
Select whether a waiver is required for each ticket in the booking or once per booking.
Waiver Settings on Product
📒 NOTE
Multiple waivers can be assigned to a single product. However, only one waiver form is displayed on the Kiosk. Make sure to assign only the relevant waiver for products sold through kiosks.
Sign Waiver
Customers can complete waivers in one of two ways:
Via Buy Tickets
During the booking process, once the product, number of tickets and tour time (if applicable) are selected, required waivers are listed and ready to be signed directly in the kiosk interface.
During the booking process, once the product, number of tickets and tour time (if applicable) are selected, required waivers are listed and ready to be signed directly in the kiosk interface.
Press the Buy Tickets button.
Buy Tickets
Select a product and product option.
Select Product
Choose the ticket type and number.
Select Tickets
Press the Continue button.
Select the date and time.
Date and Time
Press the Continue button.
Review the booking in the shopping cart.
Summary
Press the Checkout button.
Fill in the customer details.
Customer Info
📗 TIP
Questions associated with the product appear on the Customer Info page.
Press the Continue button.
Choose which waivers to sign. Select Sign waivers for all to auto-select waivers for every member of the booking.
Waivers
Press the Continue button.
Review the waiver content.
Waiver Text
When signing on behalf of multiple participants, confirm that you are authorised to do so by selecting I am authorised to sign waivers for everyone in my group.
You must also confirm that you agree to the waiver by selecting I have read the agreement above title '[waiver_name]' and I agree to be bound by its terms.
Authorisation and Agreement
Press the Continue to Signature button.
Draw your signature in the signature pad on the pop-up window.
Your Signature
Press the Sign and Continue button.
Sign every waiver associated with the booking to complete the booking. A circular indicator tells you how many waivers out of the total number are signed.
Partially Signed
All Signed
📗 TIP
The circular counter counts the number of signatures, not the number of tickets in the booking. If one signature was used to sign the waiver for 4 tickets, it counts as 1.
Press the Continue button.
Choose Payment Method
When the payment is successfully processed, choose how tickets are delivered.
Success
📗 TIP
Select one or more delivery methods in one step, for example, print tickets and send them to the customer via email.
Once tickets are delivered, press the Got My Tickets button.
Deliver Tickets
Via Sign Waivers
A booking already exists with waiver(s) attached to it. Enter the booking reference and sign the relevant waivers.
A booking already exists with waiver(s) attached to it. Enter the booking reference and sign the relevant waivers.
Press the Sign Waivers button.
Sign Waivers
Scan your ticket or enter your ticket ID manually.
Scan or Enter Ticket ID
Review your tickets.
Press the Continue button.
Tickets
Press the Sign Waivers button to continue.
Choose which waivers to sign. Select Sign waivers for all to auto-select waivers for every member of the booking.
Waivers
Press the Continue button.
Review the waiver content.
Waiver Text
When signing on behalf of multiple participants, confirm that you are authorised to do so by selecting I am authorised to sign waivers for everyone in my group.
You must also confirm that you agree to the waiver by selecting I have read the agreement above title '[waiver_name]' and I agree to be bound by its terms.
Authorisation and Agreement
Press the Continue to Signature button.
Draw your signature in the signature pad on the pop-up window.
Your Signature
Press the Sign and Continue button.
Sign every waiver associated with the booking to complete the booking. A circular indicator tells you how many waivers out of the total number are signed.
Partially Signed
All Signed
📗 TIP
The circular counter counts the number of signatures, not the number of tickets in the booking. If one signature was used to sign the waiver for 4 tickets, it counts as 1.
Press the Continue button.
Choose how tickets are delivered.
Success
📗 TIP
Select one or more delivery methods in one step, for example, print tickets and send them to the customer via email.
Once tickets are delivered, press the Got My Tickets button.
Deliver Tickets