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How to Use Voucher Offers

Purchase vouchers in bulk for a more advantageous price.

Create Voucher Offer

Configure multiple voucher offers for your preferred tier ranges.

📒 NOTE

To offer volume-based pricing, create a separate voucher offer for each tier. 1

  1. Use the same product, option, unit and currency across all of them.

  2. Give each tier its own minimum quantity and retail price.

  3. When a reseller buys, Ventrata automatically applies the highest qualifying tier for the quantity they enter.

    For example, tiers of 1+, 10+, 50+ and 100+ let a reseller buying 50 units automatically get the 50+ rate.

  1. In the Ventrata Dashboard, go to Resellers > Voucher Offers.

    Voucher Offers

  2. Press the + New Voucher Offer button.

    New Voucher Offer

  3. Add any relevant tags.

    Tags

  4. Select the destination where the vouchers can be redeemed.

    Destination

  5. Select the applicable product, option and unit.

    Product

  6. Enter the validity period of the offer.

    Valid From - Valid To

    📒 NOTE

    Vouchers in the offer inherit this validity period.

  7. Enter the minimum quantity a reseller must purchase to qualify for this tier.

    Minimum Quantity

  8. Select the offer currency.

    Currency

  9. Set the offer's retail price.

    Retail

    📒 NOTE

    Any commission configured for the reseller is deducted from this price.

  10. Press the Create Voucher Offer button.

    Create Voucher Offer


Configure Band

Configure which voucher offers reseller bands have access to.

  1. In the Ventrata Dashboard, go to Resellers > Bands.

    Bands

  2. Select an existing band or create a new one.

  3. Allow or disallow the appropriate voucher offers.

    Allow / Disallow Voucher Offers

  4. Press the Update Band button.

    Update Band


Configure Reseller

Configure which voucher offers resellers have access to.

  1. In your Ventrata Dashboard, go to Resellers > Resellers.

    Resellers

  2. Select an existing reseller or create a new one.

  3. Check the 'Allow Top-ups' box.

    Allow Top-ups

  4. Allow or disallow the appropriate voucher offers.

    Allow / Disallow Voucher Offers

  5. Press the Update Reseller button.

    Update Reseller


Configure Agent

Configure agent accounts to view and manage topups.

  1. In the Ventrata dashboard, go to Resellers > Resellers.

    Resellers - Resellers

  2. Select an existing reseller.

  3. On the reseller detail page, go to the Agents tab.

    Agents

  4. Select an existing agent or create a new one.

    📗 TIP

    You can also access the agent list from Resellers > Agents. However, you cannot create a new agent from the Agents table.

  5. Check the 'Manage Topups' box at minimum.

    Manage Topups

    📗 TIP

    Check the 'Admin' box to give the agent all of the permissions listed.

    Admin

  6. Press the Update Agent button.

    Update Agent


Obtain Voucher Offers

Access and download the available voucher offers in the sales portal.

  1. Log in to the sales portal using the agent credentials.

  2. Select the appropriate destination.

  3. Go to the Voucher Offers tab.

    Sales Portal

  4. Select one of the available voucher offers.

    Voucher Offers

  5. Select the required quantity.

    The highest qualifying tier is automatically applied.

    Purchase Vouchers

  6. Press the Confirm Top-up button on the payment window.

    Confirm Top-up

  7. Select the payment method and pay for the purchased vouchers.

    Create New Payment

  8. If a payment is not selected, the voucher offer remains in Balance Due status until paid.

  9. Use the Pay Balance button in the Purchased Vouchers table to complete payment.

    Purchased Vouchers - Balance Due

    📗 TIP

    You can also use the Resellers > Topups table to increase the reseller account's credit.

  10. Once paid, the offer status is Confirmed and two new buttons appear in the Purchased Vouchers table:

    • Print Invoice - a reseller invoice is automatically generated, listing the purchased item, quantity and price, as well as the payment method used

    • Download - download a list of the purchased vouchers in CSV, XLSX or PDF format

      Purchased Vouchers - Confirmed


Use Vouchers

Any vouchers purchased through the sales portal's Voucher Offers tab are then also surfaced in the Resellers > Vouchers table.

Voucher details are prefilled and cannot be changed.

Voucher Detail

Below the voucher details additional information and actions are available:

  • change the settlement method for the specific vouchers

  • see the offer status

  • add a new topup using the + Add New Topup

Settlement Method

The voucher detail offers the same voucher management options as usual:

  • Delete - deletes the vouchers purchased in bulk and also removes them from the Voucher Offers tab in the sales portal

    📒 NOTE

    The topup entry created from this purchase still remains in the system. Go to Resellers > Topups, un-confirm a confirmed topup, then delete it.

  • Print Invoice - generates the same invoice available from the Purchased Vouchers table in the sales portal's Voucher Offers tab

  • Download Codes - allows you to download the selected quantity of vouchers in CSV or Excel format

  • Print Voucher - allows you to print the vouchers, which can be distributed

  • Update Voucher - save any changes made to the voucher detail

Voucher Management

Any vouchers obtained from a voucher offer purchase can then be used as any other voucher created in the Dashboard:

  • distribute vouchers to customers

  • redeemed vouchers are added to an invoice, creating a regular booking that draws down the corresponding prepaid balance

📒 NOTE

The voucher's balance cannot be used against unrelated bookings or invoices.

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