🔐 Required Role Permissions: Products, Barcodes, Operators
🔓 Optional Role Permissions: Save Searches, See Bulk Action, Data Export, Generate Reports
Barcodes are often utilised when third-party operators need specific codes for tickets sold to customers. These custom barcodes are typically provided in a spreadsheet or PDF file, ensuring that each ticket is uniquely identifiable and easily integrated into the operator's system.
Create an Operator
In the Ventrata dashboard, go to Products > Operators.
Operators
Press the + New Operator button.
New Operator
Fill in the following fields at minimum:
Name - the operator's name
Operator Name
Email - the email address the operator will use to access the operator portal
Email
Password & Password Confirmation - the password the operator will use to access the operator portal
Password
You may optionally enter an email address of a manager on the operator's side, who will receive warnings when the number of assigned barcodes is below the set threshold.
Barcode Warning Email
Enter a number denoting the lower limit of assigned operator barcodes. When the number of available barcodes falls below this limit, a warning email is triggered (see above).
Barcode Warning Threshold
Keep enable fields in their default states.
Press the Create Operator button.
Create Operator
📗 TIP
To learn more about individual fields in the Operator form, please follow this link.
Configure Product
The following settings must be present on any product that uses operator barcodes.
In the Ventrata dashboard, go to Products > Products.
Products
Select an existing product.
📗 TIP
Follow this article if you need guidance on how to create a new product.
Press the pen and paper
icon to edit the product detail. 
Edit Product
Select your newly created operator in the 'Operator' field.
Operator
Scroll down the product form or simply search for 'Allow Ticket'.
Make sure the settings are as follows:
Allow Ticket - checked
Allow Voucher - NOT checked
Allow Voucher & Ticket
Scroll to the bottom of the product form.
Press the Update Product button.
Update Product
Then, go to the Tickets tab of the same product.
Tickets
Press the pen and paper
icon to edit units with custom barcodes. 
Adult
Scroll down the unit form.
Check the 'Custom Barcodes' box.
Custom Barcodes
Scroll to the bottom of the form and press the Update Unit button.
Update Unit
Import Barcodes
This step outlines how to import barcodes delivered by the operator. Typically, codes are delivered either as a spreadsheet as a CSV file or a PDF file.
Prerequisites:
the barcodes are positioned in the first column of the sheet.
there is no column header
and there is no space between barcodes
Barcodes CSV File
In the Ventrata dashboard, go to Products > Barcodes.
Barcodes
Press the + New Barcode button.
New Barcode
Give the barcodes a name.
Barcode Name
If you are using destinations, select the correct destination.
Destination
Select the operator to whom the codes belong to.
Operator
Select the product, option and unit, as appropriate.
Barcode Product Configuration
Select how barcodes are generated:
Number Range - enter a from and to number and all barcodes will be assigned a sequential number
Number Range
Random Codes - enter the number of codes (between 1 and 15 000, excluding) that will be generated
Random Codes
File Upload (CSV / PDF) - upload a spreadsheet in CSV format or a PDF file.
Drag & drop the file onto the window or press the Choose File button and select the file from your computer.
File Upload
Press the Create Barcode button.
Create Barcode
Refresh the page to see the number of unique barcodes remaining.
Codes Remaining
The next time a booking of the specified product and unit is made, a barcode from the uploaded file is assigned to it.