🔐 Required Role Permissions: Products, Barcodes, Operators
🔓 Optional Role Permissions: Save Searches, See Bulk Action, Data Export, Generate Reports
Barcodes are often utilised when third-party operators need specific codes for tickets sold to customers. These custom barcodes are typically provided in a spreadsheet or PDF file, ensuring that each ticket is uniquely identifiable and easily integrated into the operator's system.
Create an Operator
In the Ventrata dashboard, go to Products > Operators.
Press the + New Operator button.
Fill in the following fields at minimum:
Name - the operator's name
Email - the email address the operator will use to access the operator portal
Password & Password Confirmation - the password the operator will use to access the operator portal
You may optionally enter an email address of a manager on the operator's side, who will receive warnings when the number of assigned barcodes is below the set threshold.
Enter a number denoting the lower limit of assigned operator barcodes. When the number of available barcodes falls below this limit, a warning email is triggered (see above).
Keep enable fields in their default states.
Press the Create Operator button.
📗 TIP
To learn more about individual fields in the Operator form, please follow this link.
Configure Product
The following settings must be present on any product that uses operator barcodes.
In the Ventrata dashboard, go to Products > Products.
Select an existing product.
📗 TIP
Follow this article if you need guidance on how to create a new product.
Press the pen and paper icon to edit the product detail.
Select your newly created operator in the 'Operator' field.
Scroll down the product form or simply search for 'Allow Ticket'.
Make sure the settings are as follows:
Allow Ticket - checked
Allow Voucher - NOT checked
Scroll to the bottom of the product form.
Press the Update Product button.
Then, go to the Tickets tab of the same product.
Press the pen and paper icon to edit units with custom barcodes.
Scroll down the unit form.
Check the 'Custom Barcodes' box.
Scroll to the bottom of the form and press the Update Unit button.
Import Barcodes
This step outlines how to import barcodes delivered by the operator. Typically, codes are delivered either as a spreadsheet as a CSV file or a PDF file.
Prerequisites:
the barcodes are positioned in the first column of the sheet.
there is no column header
and there is no space between barcodes
In the Ventrata dashboard, go to Products > Barcodes.
Press the + New Barcode button.
Give the barcodes a name.
If you are using destinations, select the correct destination.
Select the operator to whom the codes belong to.
Select the product, option and unit, as appropriate.
Select how barcodes are generated:
Number Range - enter a from and to number and all barcodes will be assigned a sequential number
Random Codes - enter the number of codes (between 1 and 15 000, excluding) that will be generated
File Upload (CSV / PDF) - upload a spreadsheet in CSV format or a PDF file.
Drag & drop the file onto the window or press the Choose File button and select the file from your computer.
Press the Create Barcode button.
Refresh the page to see the number of unique barcodes remaining.
The next time a booking of the specified product and unit is made, a barcode from the uploaded file is assigned to it.