Default Columns
The Products subsections lists all your products, active and inactive, with the following default columns:
Name - name of the product
Active - indicates whether the product can be sold
Package - indicates whether the product consists of one or more of other included products
Code - internal reference of the product, for example, Hop-On Hop-Off Red line would be HOHOR
Destination - if destinations are set up, lists in which destination the product is available
Operator - name of a 3rd party company which runs the product
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Columns can be easily filtered by pressing the arrow next to the column title.
Actions
The action bar between the navigation bar and the bookings table enables you to perform a number of additional functions.
Search bar - filter the products table, using any parameter from the available columns, see Generate Report below
Keep Filter - when using search, tick the checkbox to make the column filters available
Saved Searches - press Saved Searches > Save Current Search to save your current search parameters and filtered columns, or Saved Searches > Manage Searches to edit or delete existing searches
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To learn more about saved searches, read our article Working with Saved Searches.
Restore - restore select products which were previously archive
+ New Product - create a new product
Bulk Actions - select one or multiple products and press to apply an action on your selection; options include
Bulk Action | Description |
Tag | bulk add tags; enter the tag title and press the Tag button. Note that these tags are not the same as sales tags |
Untag | bulk remove tags; enter the title of the tag you want to remove and press the Untag button. Note that this action will not remove sales tags |
Change Starts/Ends On | change when the product can be sold |
Change Opening Hours | modify or complete change the products’ opening hours; tick the ‘Delete existing’ field to completely overwrite existing opening hours. If you leave the field disabled, any new opening hours will be added to existing opening hours |
Change Destination | change which destination the products belongs to |
Change Itinerary | change the itinerary associated with the products |
Change Fields | change visible and required fields per source |
Change Tax Rate | add to or remove tax rates from products |
Create Closure | create a new closure for the selected products |
Archive | archive selected products; archived products can be later retrieved using the Restore button |
Show Columns - press to add new columns, or remove existing ones from your current view
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The list of columns which can be added is listed at the end of this article, under Generate Report.
Export - export the products table in CSV, Excel or SQL format
Generate Report - create charts and reports to analyse data from the products table
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To learn more about reports, read our article Working with Charts and Reports.
Report function | Description |
Total | sum of values |
Minimum | the lowest value |
Maximum | the highest value |
Average | the sum of values included in the report divided by their count |
Count | number of the selected parameter |
Available Column
Column | Description |
ID | unique product identifier |
Name | name of the product |
Caption | title of the product page on the web checkout, see Product Level |
Booking Terms | rules the customer has to accept before purchasing the product, see Product Level |
Cancellation Policy | rules concerning cancelling a booking the customer has to accept before purchasing the product, see Product Level |
Description | if destinations are set up, lists in which destination the product is available |
Inclusions | a list of points of interest as part of the product |
Exclusions | a list of items not included in the product |
Long Description | the main description of the product displayed on the web checkout, see Product Level |
Redemption Instructions | information on how to redeem a voucher for the product, see Product Level |
Usage Instructions | information on how to use the purchased tickets, see Product Level |
Sales Tag | a strip of text across the product cover on the web checkout or concierge portal aimed at increasing the product’s attractiveness, see Product Level |
Sources | a list of sources where the product can be sold |
Auto Undefer | automatically undefer ledger entries to ‘No-show’ or ‘Redeemed’ status once the validity period elapses (applies to travel date, not booking date) |
Allow Deposit | the customer can pay part of the product’s price as a deposit and pay the rest during voucher redemption |
Tax Included | indicates whether the price already includes tax or not |
Checkin Allowed | indicates whether the customer can check in for the attraction using the web checkout |
Has Fares | indicates whether there are fares set up on the product |
Backend Connected | indicates whether the product is API connected |
Tax Rates | a list of applied tax rates |
3rd Party | indicates whether the product is operated by the supplier or a 3rd party |
Package Multi Date | indicates whether the product is a multi-date package |
Active | indicates whether the product can be sold |
Fixed Capacity | indicates whether bookings require availability lookup |
Package | indicates whether the product contains other, included products |
Package Product | indicates whether the included products of a package are hidden from sales representatives and guests |
Allow Voucher | indicates whether group tickets are allowed |
Allow Ticket | indicates whether individual tickets are allowed |
Operator Confirmation Required | indicates whether the operator must confirm any booking of the selected product; in case of package products, this only applies to the included products as they may belong to different operators |
Checkin Reschedule Allowed | indicates whether the customer is able to reschedule their booking using the web checkout |
Checkin Cancellation Allowed | indicates whether the customer is able to cancel their booking using the web checkout |
Hide Availability | hide the number of available spots on the concierge portal; instead of a number, the concierge only sees whether the tour time is open or not |
Combination Only | indicates that the product can be bought only with a combination product |
Package Only | indicates that the product can be bought only within a package or pass |
Code | internal reference to the product, for example, Hop-On Hop-Off Red line would be HOHOR |
Billing Account Code | custom code associated with the product |
URL Path | a unique auto-generated URL of the product page on the web checkout |
Tags | tags assigned to the product; can be used for filtering |
Destination | if destinations are set up, lists in which destination the product is available |
Itinerary | itinerary associated with the product |
Order Confirmation Email Template | lists the email template associated with the product |
Operator | lists the operator associated with the product |
Receipt | lists the receipts associated with the product |
Starts On | if provided, displays the date from which the product is available |
Ends On | if provided, displays the date until which the product is available |
Opening Hours Set | indicates whether the opening hours are set on the product |
Has Rate Extra | indicates whether rates are set up for product extras |
Has Rate Include | indicates whether rates are set up for included products |
Has Rate Voucher | indicates whether reseller vouchers are associated with the product |
Has Rate Fare | |
Has Rate From Point Group | indicates whether rates are set up for from point groups |
Has Rate To Point Group | indicates whether rates are set up for to point groups |
Has Rate Tour | |
Has Rate Tour Group | indicates whether rates are set up for tour groups |
Has Rate Option | |
Has Rate Source | indicates whether rates are set up for sources |
Has Rate Reseller | |
Has Rate Band | indicates whether rates are set up for reseller bands |
Has Rate Weekday | indicates whether rates are set up for specific weekdays |
Has Rate Season | |
Has Rate Season Current | |
Category | lists the categories the product belongs to |
Question | displays the answers to questions associated with the booking |