How to Activate a Device in Terminal ModeThe Ventrata app enables you to sell and collect tickets for your products on select hardware devices.
How to Activate Terminal in Kiosk ModeKiosk mode is a self-service solution that eliminates the need for staff assistance.
Ventrata Terminal App OverviewTransform your terminal device into an all-in-one solution, seamlessly complementing your operations.
How to Start a ShiftStart using the Ventrata terminal app in a few easy steps.
How to Use Terminal in Command ModeCommand mode is allows users to complete bookings on one device and process payments on a separate device.
How to Use Quick SaleQuick Sale is designed to enable you to sell products in just a few straightforward steps.
How to Make a New Booking Using the Terminal AppThe New Booking flow allows you to make one or multiple orders at once and tailor them to your customers needs.
How to Use Direct Reseller SaleA Direct Reseller Sale is made for the reseller, who earns a percentage from selling your products.
How to Redeem a Reseller VoucherUse the Reseller Voucher flow to allow customers claim vouchers provided by a reseller with you.
How to Use the Hotel Deposit FlowA Hotel Deposit is paid by the customer to a reseller at a hotel. The rest of the booking fee is paid by the customer at the attraction.
How to Use ScanScan anything from vouchers, city passes to tickets using the Scan tab of the Ventrata terminal app.
How to Make a New Retail PurchaseThe New Retail Purchase flow is designed to streamline the selling of items that a customer would be happy to purchase during their visit.
How to Sell Gift CardsGift cards are prepaid vouchers that can be purchased by customers and then used as a form of payment for experiences.
How to Use Bar TabsThe Bar Tabs functionality enhances the food and beverage capabilities at your location.
How to Cancel and Refund BookingsStreamline booking cancellations for your sellers and customers alike.
How to Rebook BookingsEnable sellers to change bookings without the assistance of backoffice staff.
How to Upgrade Individual Tickets after Scanning a Group TicketEnhance customer satisfaction by offering increased flexibility with the ability to modify select tickets within a booking.
How to Add CommentsAdd comments and attachments to existing bookings, ideal for operations requiring proof documents during ticket collection.
How to Add TipsSuppliers in tipping-based markets can enable and use the gratuity feature to boost customer satisfaction and reward service.
How to Make Payments in the Terminal AppThe Ventrata terminal app offers various payment options for bookings. Select, split or combine multiple methods with ease.
How to Waive Order BalanceAllow customers to reschedule tours with waived balances and encourage positive referrals.
How to Set up Matching Reseller Settlement Methods in the Terminal AppUse batches to let resellers settle sales using all approved methods.