Terminal
Direct Reseller Sale
A Direct Reseller Sale is made for the reseller, who earns a percentage from selling your products. In the Ventrata terminal app, go to the Sales page. Sales Tap the Direct Reseller Sale button. Direct ReFew readersTerminal: Gift Card
Gift cards are prepaid vouchers that can be purchased by customers and then used as a form of payment for experiences. They typically have a stored value that can be spent over multiple transactions until the balance is depleted, for example, for an experience and/or a gift shop item. Gift cards are often used as gifts for friends, family, or colleagues, allowing recipients the flexibility to choose their own items or experiences. Ventrata offers customers the opportunity to buy vouchers for aFew readersHow to Activate a Device in Terminal Mode
The Ventrata app enables you to sell and collect tickets for your products on selected hardware devices. By activating the terminal it is linked to, your Ventrata account synchronises your activities from the terminal with the Ventrata Dashboard. Create New Terminal Open youPopularStarting a Shift
Prerequisites: The Ventrata app was activated on the device. The user is in possession of a Pin number or NFC tag, if the device has an NFC reader. On the Login page of the app, type your Pin code or tap your tag against the reader. Seller Login (https://storage.crisp.chat/users/helpdesk/website/f7d3bddabadaSome readersVentrata Terminal App: Overview
Launching the terminal app extends your devices' capabilities. This augmented terminal device becomes an all-in-one solution, which can effectively complement your operation. Navigation The app can be navigated through the bottom nav bar, which consists of the following tabs: Navigation Bar Dashboard Sales Scan Counters (1-coPopularQuick Sale
Quick Sale is designed to enable you to sell products in just a few straightforward steps. In the Ventrata terminal app, go to the Sales page. Sales (https://storage.crisp.chat/users/helpdesk/website/f7d3bddabada0800/capture-decSome readersTerminal: New Booking
The New Booking flow allows you to make one or multiple orders at once and tailor them to your customers needs, be it by adding something extra to make their tour more pleasant or accommodate to their schedule to make it more convenient when possible. In the Ventrata terminal app, go to the Sales page. Sales (PopularReseller Voucher
Use the Reseller Voucher flow to allow customers claim vouchers provided by a reseller with you. In the Ventrata terminal app, go to the Sales page. Sales Tap the Reseller Voucher button. Reseller Voucher (httPopularNew Retail Purchase
The New Retail Purchase flow is primarily designed to streamline the selling of items such as water bottles, blankets, toys and other articles that a customer may require or would be happy to purchase during their visit. You may, however, utilise this flow for the upsell of new bookings within this flow. In the Ventrata terminal app, you can start a new retail purchase from the Sales page or the SPopularHotel Deposit
Customers, who paid a deposit and received vouchers from resellers at hotels can come to you and pay the full amount of the voucher, while also purchasing new bookings. In the Ventrata terminal app, go to the Sales page. Sales (https://storage.crisp.chat/users/helpdesk/website/f7d3bddabada0800/appsalesqhSome readersScan
Scan anything from vouchers, city passes to tickets using the Scan page of the Ventrata terminal app. Scan operates in two modes: Standard scan Quick scan Standard Scan In the Ventrata terminalPopular
Troubleshooting
How to Recover Unfinished Orders
Due to a number of reasons, orders or transactions made using the Ventrata terminal app may be left unfinished. Therefore, Ventrata developed a process to help you recover and restore unprocessed orders. Whenever the app freezes or unexpectedly shuts down, reopen the app as soon as possible. Review any pending data displayedPopularHow to Assign Promotion Codes
Create attractive discounts for your customers by utilising promotions. You have the choice to create your own promotion codes or have the Ventrata dashboard generate random codes. Once your promotions are all setup, this is how you can assign them during booking in different modes of the Ventrata terminal app. Terminal Mode The Terminal mode allows you to select or apply pre-selected promotion codes with booked products. Multi-code promotion Create a booking with associated promSome readersHow to Override Availability
Certain attractions may be visited by a limited number of people at certain times and bookings above the set limit are generally not possible. You may enable the 'Override Availability' function in the Ventrata terminal app to allow sellers make bookings above the limit when appropriate. Override Availability - Seller Mode This can be achieved by ticking the Allow Freesale option on thFew readers