Products
92 articles
- How to Use the Products TableThe Products section encompasses the settings required to create a comprehensive portfolio of products.
- How to Use the Availabilities TableView and debug availability variations.
- How to Use ClosuresClosures close availability for products for select periods.
- How to Use the Rates Table
- How to Create ItemsCreate sales items that can be purchased individually or alongside a booking.
- How to Create StocksAccurate inventory tracking helps strategic planning, pricing adjustments, and promotional offers.
- How to Use CountersVentrata offers the counters functionality for attractions that use turnstiles.
- How to Use ChallengesLearn how to set up and use challenges.
- How to Use CategoriesSort your product offering into meaningful groups.
- How to Use BrandsManage your different brands in a single place and assign them to your portals and web checkouts.
- How to Create DestinationsDestinations allow you to split your operation into several separate ones.
- How to Create PromotionsPromotions are discounts used in a variety of applications, from single tickets to entire bookings.
- How to Use QuestionsQuestions allow you to create customisable queries for customers to answer before completing a booking.
- How to Set up Donations with Gift AidSet up Gift Aid donations by adding a donation extra or product, tagging eligible units, and collecting required details.
- How to Create SeasonsSeasons help define peak and off-peak times, allowing businesses to adjust their offering and prices accordingly.
- How to Use Tax Rates
- How to Use Seasonal Tax RatesAutomate the application of periodic tax rates, removing much of the manual grunt work.
- How to Use NoticesAdvertise promotions or updates about upcoming tours using notices.
- How to Create and Format WaiversA signed waiver protects an organisation from liability for certain actions or events.
- How to Create Product Itineraries for Google Things to doCreate itineraries for your Google Things to do connection.
- How to Sign Waivers Received via EmailSend waivers to a customer's email before attending your attraction.
- How to Create Products
- How to Set up the Product LevelProduct Level is the product page which contains product settings such as tickets, rates, tour times or availability.
- How to Create TicketsCreate tickets, or units, that customers can buy to attend your attraction.
- How to Create and Manage ExtrasExtras are non-booking items and they are created on the Product Level. They have their own price and are always sold with a booking.
- How to Create and Use Cancellation and Reschedule Protection ExtrasLearn how to set up extras for offering cancellation and reschedule protection on bookings.
- How to Create Cancellation and Reschedule FeesConfigure multiple fee tiers that are applied when customers cancel or reschedule their bookings through the Manage My Booking portal.
- How to Create OptionsOptions allow you to create variations of your products, for example, based on language, duration or time of day.
- How to Create ToursTours allow you to create a schedule of tour times throughout a given day when customers can visit your attraction.
- How to Create Tour GroupsTour groups allow you to group tours together based on time of day to change pricing and availability.
- How to Use Opening HoursOpening hours determine which of your tours are available. Tours outside opening hours are not shown to customers.
- How to Create Package ProductsCreate included products, or includes, that make up your package.
- How to Create Comparisons (Up-Sell)Create comparisons to products which can be offered INSTEAD OF another product.
- How to Create Combinations (Cross-Sell)Combinations offer a way to offer customers other products IN ADDITION to the one they already selected.
- How to Create New AllocationsAllocations allow you to limit product availability for resellers.
- How to Use AllocationsAllocations allow you to limit product availability for resellers.
- How to Use Per-Booking PricingPer-Booking Pricing is a set up that charges the customer for the entire booking instead of every ticket.
- Availability and Rates ModifiersModifiers allow you to specify your settings using criteria such as options, tours, seasons and others.
- How to Export and Import Product PricingManage pricing updates using CSV import.
- How to Create Multi-Date PackagesMulti-date packages are products, which contain multiple products, the travel dates of which can be several days apart.
- How to Set Product AvailabilityAvailability defines when and how many visitors can book your products.
- How to Manage Availability Using ResourcesProduct availability encompasses a set of modifiers which are taken into account when a booking takes place.
- Availability Management on the ProductLearn how to manage product availability using resources.
- Availability Management Using ManifestsLearn how to use manifests to manage availability using resources.
- Using Bulk ChangesLearn how to use bulk changes to manage availability with resources.
- How to Manage Availability Using Weight LimitsControl bookings based on maximum allowable weight at product or resource level
- How to Create Membership ProductsMembership products allow customers to enrol to access exclusive benefits in exchange for a fee.
- Create Membership ProductsCreate and configure a membership product with rates, validity, and member info collection.
- Create Member Tickets for Other ProductsAdd hidden member-only tickets to products so memberships can be redeemed exclusively by eligible customers.
- Create Membership BenefitsAdd ticket or discount benefits to membership products, setting usage limits and linking them to hidden units or promotions.
- How to Use Memberships in the BackofficeSell and redeem memberships through the backoffice.
- How to Sell Memberships in the BackofficeSell membership products via the New Order button in the top navigation.
- How to Redeem Membership in the BackofficeRedeem a membership by creating a new booking and applying the membership benefit to it.
- How to Renew Memberships in the BackofficeRenew memberships manually or automatically.
- How to Create and Manage FaresFares allow you to dynamically control the pricing by setting up one or multiple rules, where at least one or all of them have to be met.
- How to Create Fare GroupsLearn how to combine dynamic pricing with other types of variability.
- How to Set Fare RatesEnsure correct pricing appears across all sales channels by setting base and modifier-specific rates.
- How to Re-Arrange FaresOrder your list for optimal performance.
- How to Select Default FareSet all your rates to a specific fare rate.
- How to Use FaresLearn how to apply different fare types effectively across various sales scenarios.
- How to Control Fares on the Booking FormLearn how 'Fixed Fare' and 'Prevent Fare Change' control fare behaviour during booking edits in the backoffice.
- How to Switch Fare Strategies without Affecting Existing BookingsLearn how to safely change your dynamic pricing strategy without impacting bookings that already have fares applied.
- How to Bulk Update FaresManage fare updates at scale using CSV import.
- How to Connect and Disconnect API Pricing PartnersLearn how to connect a 3rd-party API pricing partner to Ventrata, and how to disconnect their pricing when it is no longer needed.
- How to Create Operator InvoicesGenerate invoices for operator bookings to gain a clear and accurate record of transactions and help maintain transparency.
- How to Create and Manage Operator BarcodesFollow this step-by-step guide to creating and managing operator barcodes.
- How to Create OperatorsSet up operators to manage your API connections or upload voucher codes for your attractions.
- How to Use Resources and Resource GroupsWhile the purpose of resources is to manage transportation, resources can also be used to manage product capacity/availability.
- How to Manage Seated ResourcesManage your coach or boat seats and reduce manual logistics by setting up seated resources in your Ventrata Dashboard.
- How to Use Template VariablesLearn how to use variables in Ventrata to customise receipts and vouchers.
- How to Create Custom Receipt TemplatesCreate custom receipts with ads, legal info, and more.
- How to Create and Use Email TemplatesCustomise default email templates for customer communication with personalised messaging.
- How to Create Voucher TemplatesStreamline the creation and distribution of vouchers for tickets, bookings or gift cards.
- How to Create BOCA TemplatesCreate receipt templates for your BOCA printers.
- Printing VariablesUse printing variables to customise your transaction, booking or ticket receipts.
- How to Connect a Klaviyo AccountLearn how to create a Klaviyo Account and connect it to Ventrata.
- How to Create Campaigns Using KlaviyoLearn how to create email templates, custom events and flows in Klaviyo, and linking them to campaigns in Ventrata.
- Klaviyo VariablesKlaviyo variables help you customise Klaviyo templates with reusable Ventrata content.
- How to Connect a Mailjet AccountMailjet is a cloud-based email delivery sending and tracking system, which allows you to send campaign emails through Ventrata.
- How to Create Mailjet CampaignsConnect Mailjet with Ventrata to create next-level transactional emails.
- Mailjet VariablesMailjet variables help you customise Mailjet templates with reusable Ventrata content.
- How to Create a Postmark AccountPostmark is an email delivery service designed to ensure fast delivery of transactional emails.
- How to Link Postmark with VentrataLearn how to connect your Postmark account with Ventrata for reliable and fast email delivery.
- How to Create Postmark CampaignsPostmark is an email delivery service designed to ensure fast delivery of transactional emails.
- Postmark VariablesPostmark variables help you customise Postmark templates with reusable Ventrata content.
- How to Include Multiple QR Codes in One Email Using PostmarkDisplay individual ticket QR codes directly in the body text of Postmark campaigns.
- How to Create a Twilio AccountTwilio is a cloud-based programmable communications tool that Ventrata utilises for sending and receiving text and WhatsApp messages.
- How to Link Twilio with VentrataTwilio is a cloud-based programmable communications tool that Ventrata utilises for sending and receiving text and WhatsApp messages.
- How to Create Twilio CampaignsTwilio is a cloud-based programmable communications tool that Ventrata utilises for sending and receiving text and WhatsApp messages.
- Twilio VariablesTwilio variables help you customise Twilio templates with reusable Ventrata content.